Operations Manager - Apparel Industry

We are a growing wholesale apparel company seeking a highly driven and systems-oriented Operations Manager to oversee end-to-end order execution, inventory management, logistics strategy, and operational infrastructure.

This role works directly with the COO and plays a critical leadership position in scaling operational performance across customer order management, inventory control, transportation, ERP systems, and cross-functional execution.

• Manage the full lifecycle of wholesale customer orders from PO receipt through shipment and invoicing
• Drive OTIF performance, routing guide compliance, and chargeback reduction
• Partner cross-functionally with Sales, Production, and Planning to proactively resolve allocation and fulfillment challenges

• Oversee inventory accuracy across internal warehouses and 3PL partners
• Monitor inbound receipts, allocations, aging inventory, and available-to-promise (ATP)
• Implement cycle count procedures and reconciliation controls
• Partner with Planning to optimize inventory turns and reduce excess & obsolete exposure
• Ensure ERP inventory data integrity across SKUs, UOMs, and carton pack configurations

• Oversee LTL, FTL, parcel, drayage, and container movements (collect & prepaid)
• Manage 3PL warehouse coordination and retailer routing compliance
• Optimize freight cost, carrier performance, and delivery timelines

• Lead operational use and optimization of ERP systems (order management, inventory modules, item master, EDI transactions)
• Build KPI dashboards and operational reporting
• Develop and implement SOPs across operations and logistics teams
• Standardize workflows and build scalable infrastructure to support company growth

• 5+ years of operations experience in wholesale apparel or consumer goods
• Strong understanding of retailer routing guides and wholesale compliance standards
• Hands-on ERP and EDI experience
• Proven inventory control and 3PL management experience
• Transportation and freight optimization background
• Highly analytical with strong Excel skills
• Process-driven leader who thrives in a fast-paced growth environment

• Improved OTIF performance
• Reduced freight cost and retailer chargebacks
• High inventory accuracy and improved turns
• Documented, standardized SOPs across operations
• Scalable systems that support continued revenue growth