Senior Director, Donor

Work Location : US - New York, NY Type of Post : Not Applicable Other Possible Location : US - San Francisco, CA Funding : APPROVED Expected Travel : up to 10%
Type of Contract :
Language Requirement : English Final date to receive applications :
Employee Duration : Full-Time

Pay Range Details
$ - $ Annually

Starting salaries are based on various factors, including candidate experience, education, knowledge, skills, and the cost of labor where the job is based. Salaries listed only apply to jobs based in the US.

As a global leader, CARE is shaping the future of the humanitarian and development sector. Each year, we deliver support and services to millions of people globally. We do this by focusing on our mission and vision
, and the values of equality and excellence that guide our organization. We seek dedicated individuals who align with our mission and are passionate about making it a reality by collaborating with others, embracing learning and innovation, and delivering results.

At CARE, we value diversely talented people who can bring different experiences and perspectives to our organization. We know that not all applicants will have every skill and qualification. We encourage everyone who meets the minimum required qualifications to apply. Having one or more of the preferred qualifications will strengthen an application. But, even if you are earlier in your career or followed a non-traditional educational or professional path, we hope you will consider a career at CARE.

Job Title: SENIOR DIRECTOR, DONOR EXPERIENCE

Job Location(s): US - New York, NY

CARE is seeking a Senior Director of Donor Experience to lead engagement, stewardship, and community-building for our major and principal donors. This highly collaborative role shapes and oversees the delivery of high-touch experiences that deepen trust, foster learning and connection, and support long-term philanthropic partnerships with CARE.

Working in close partnership with frontline fundraisers and teams across Marketing, Events, and Programs, the Senior Director creates an engaging donor journey that deeply connects donors to the mission, the work, and CARE’s global leaders. This role will bring new ideas, seek out best practices and trends, and engage CARE supporters in new and dynamic ways. They will strengthen and expand CARE’s donor engagement opportunities—including regional gatherings, salon dinners, virtual briefings, and donor travel—ensuring well‑executed engagements that educate, build community, and inspire donors to prioritize CARE in their philanthropy.

• Design and execute an engaging community‑building strategy for major and principal donors that builds trust, learning, and long‑term partnership.
• Oversee a year‑round portfolio of high‑impact engagement opportunities, including salon dinners, virtual briefings, donor travel, and bespoke experiences.
• Translate donor interests and insights into meaningful engagement and stewardship strategies.
• Create unique opportunities for donors to learn together, advocate for CARE, and more deeply understand humanitarian work around the world.
• Ensure all donor experiences are best‑in‑class, reflect CARE’s values, showcase our global leadership and programmatic depth, and strengthen donor engagement.
• Drive improvements to systems, processes, and tools that strengthen donor engagement and stewardship.
• Partner closely with Major and Principal Gifts, Events, Marketing, and the Office of the President to deliver seamless, donor‑centered experiences.
• Provide direct supervision and professional development for the Manager of Donor Engagement & Communications, with responsibility for goal‑setting and accountability. May include oversight of a second direct report as the stewardship program grows.

• Provide strategic leadership and oversight of CARE’s donor travel program (CARE Journeys), in close partnership with the Global Events Manager of Country Trips on CARE’s Marketing team.
• Build compelling opportunities for donors to see the work firsthand. Collaborate with fundraisers, program…