Program Director

Program Director

Salary: $101,425

A nationally recognized comprehensive Health and Human Services Agency, with over 60 programs across New York City and greater New York Area.

Samaritan Daytop Village serves over 33,000 New Yorkers annually within their neighborhoods and communities so our success depends on those we employ.

Under the general direction of the Senior Director and/or AVP or VP of Transitional Housing, the Program Director is responsible for the overall clinical management and administrative operations of his or her assigned program(s). He or she manages and monitors the job performance of all program employees; assures a high quality of clinical services are provided to clients; maintains the general upkeep and safety of the site;

meets established program goals; and ensures proper communication between program employees and agency administration.

• Supervises and monitors the therapeutic environment to ensure that behavioral guidelines are followed and interpersonal relationships remain positive.
• Monitors quality, effectiveness and efficiency of the program’s shelter services and the safety of the environment of care.
• Manages program services, improves existing services, and develops new treatment components to meet the needs of persons served.
• Assesses needs and ensures program objectives are met.
• Helps develop, implement, and deploy agency policy and procedures.
• Provides clinical and administrative supervision to program staff.
• Interviews, hires, trains, appraises, and may terminate subordinate staff.
• Provides administrative supervision for plant operations and ensures a safe and secure environment of care.
• Ensures clinical staff maintains accurate, complete, and timely records that comply with regulatory standards and agency internal policy and procedure.
• Ensures that all program staff uphold the agency’s Code of Conduct/Code of Ethics and comply with all Federal, state, and local law/regulation, including 42 CFR confidentiality and HIPAA privacy and security regulations and agency requirements.
• Interfaces with other department and clinical program directors to meet program and agency goals and objectives.
• Plans, develops, and conducts in‑service training to maintain and improve staff competencies.
• Keeps Executive Management informed about the program and prepares status reports as required.
• Participates in internal Management/Quality Improvement committees.

Who You Will Be

• Associate’s Degree with 15+ years of progressive experience working with the homeless population, 10+ years of experience supervising social service/human services staff in shelter/transitional or permanent supportive housing, and experience working with the NYC Department of Homeless Services (DHS) or another similar city‑operated organization.
• Strong leadership and effective management skills.
• Ability to implement and monitor policy and procedure in accordance with agency guidelines.
• Knowledge of Federal, State, and Local law and regulation governing substance abuse treatment programs.
• Good analytical, organizational, and problem‑solving skills.