Executive Director, Human Resources

Location: New York

Guide organizational design and evolution, including global workforce planning, capacity modeling, team structure, and location strategy. Lead the design and execution of talent strategies for the engineering organization—covering succession planning, career frameworks, technical skills development, and engineering leadership pipelines.

Influence COE design of engineering specific initiatives such as technical compensation, career architecture, and skills-based development, specific initiatives such as technical compensation, career architecture, and skills based development.

Use engineering appropriate metrics (e.g., productivity indicators, attrition patterns, skills inventory, capacity models) to inform decisions and measure success, appropriate metrics (e.g., productivity indicators, attrition patterns, skills inventory, capacity models) to inform decisions and measure success.
* Understand our Operating Principles; make them the guidelines for how you do your job.
* Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
* Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
* Win as a team - make big things happen by working together and being open to new ideas.
* Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
* Drive results and growth.
* Support a culture of inclusion in how you work and lead.
* Do what's right for each other, our customers, investors and our communities.
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