Resident Manager – Luxury Residential Portfolio; Lease-up; Units Manhattan, NY

Resident Manager – Luxury Residential Portfolio;
Lease‑up (600+ Units) Manhattan, NY

We are seeking an experienced and dynamic Resident Manager (non‑union) to oversee a portfolio of 600+ luxury rental units. The ideal candidate is energetic, inquisitive, and deeply committed to delivering exceptional resident experiences while maintaining the highest operational standards. This is a fast‑paced, hands‑on role suited for someone who thrives on responsibility, problem‑solving, and excellence in service.

Building Information: The 32‑story building comprises 600+ rental apartments. Amenities include a gym, pool, sauna, showers, locker rooms, game room/arcade, golf simulator, kids’ playroom, maker space, nail/spa services, and pet care facilities along with a sun terrace and lounge area.

• Oversee all aspects of daily building operations, ensuring timely maintenance and smooth functioning of building systems.
• Coordinate preventive maintenance, inspections, and capital improvement projects.
• Manage vendor relationships and service contracts (HVAC, janitorial, landscaping, pest control, etc.), ensuring compliance and high‑quality performance.
• Handle resident concerns with professionalism and urgency, maintaining the highest standard of customer service.
• Collaborate with the General Manager to oversee budgeting, repairs, and construction projects.
• Respond promptly to emergencies, coordinating resources and implementing corrective actions.
• Lead and motivate on‑site teams, including doormen, concierge, handymen, and porters, fostering a culture of excellence and accountability.
• Supervise contractors and service providers, ensuring work meets all safety and compliance standards.
• Promote teamwork, communication, and efficiency across property operations.

• Minimum 5 years of experience managing at least 400+ unit residential property (luxury or high‑end preferred). Lease‑up experience preferred.
• Strong understanding of building systems including HVAC, plumbing, electrical, carpentry, waterproofing, and capital improvements.
• Exceptional organizational, analytical, and communication skills.
• Proven ability to multitask and prioritize in a fast‑paced environment.
• Professional demeanor with a proactive, hands‑on management style.
• Must possess all required property management and building operations licenses.
• Ability to respond to after‑hours emergencies (24/7 on‑call availability).

$135,000 – $150,000 plus bonus, 401(k), comprehensive health benefits with medical, dental and vision, and other valuable perks.

Please send your resume for immediate consideration to: