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Senior Manager, HR Implementation & Customer Success
Job in
New York, New York County, New York, 10261, USA
Listed on 2026-02-20
Listing for:
Rippling
Full Time
position Listed on 2026-02-20
Job specializations:
-
Management
IT Project Manager
Job Description & How to Apply Below
A leading HR and IT solution provider is seeking a seasoned customer success leader to manage and develop their Implementation team. You will oversee 6–8 Implementation Managers, engage with high-priority customers, and drive improvements on key performance metrics. The ideal candidate has over 5 years of SaaS experience, a passion for team development, and the ability to manage customer escalations.
This role includes a competitive salary, benefits, and equity options.
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Position Requirements
10+ Years
work experience
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