VP, Property Management; On-Site

Overview

C+C Apartment Management LLC is recognized as an industry leader in management and real estate operations. Our team manages the day-to-day operations of over 23,000 residential dwelling units across approximately 400 multi-family buildings throughout the New York Tri-state area. The C+C portfolio contains market rate, mixed market rate, affordable and full tax credit/affordable properties.

Our mission is to provide exceptional property management services that meet the diverse needs of our residents, the local community, government and financing agencies, and the owners of the properties. C+C offers a full breadth of management services to improve and enhance a property’s revenue, cost control measures, maintenance, financial reporting, and resident relations.

The Vice President will have oversight of all New York City / New Jersey assets owned and managed by C+C Apartment Management, a portfolio of over 7,500 units and 40 properties. They will aid and provide input on operational procedures and assist in implementing subject matter expertise to streamline the business strategies and initiatives. The VP will work alongside the SVP in setting goals, formulating and executing expense management and profitability initiatives.

Reporting to the Senior Vice President of Property Management of C&C Apartment Management LLC, and an integral member of C&C’s executive team, the VP serves as the company’s lead subject matter expert and advisor to ownership, directly overseeing property operations. A successful VP will help lead performance expectations of property management operations and will use goal setting, action plans, and performance monitoring to improve service delivery and regulatory compliance.

The VP will evaluate and improve tools for financial management, work methods, employee engagement and resident engagement. The VP will be an experienced leader in the fields of property management, facilities operations, or related industries. He/she/they will have demonstrated and extensive team management experience in challenging public and/or private sectors. The VP will be an effective communicator and a results-driven problem solver who leads diverse management and technical teams.

The VP of Property Management must also have a strong background in affordable housing, commercial/retail, as well as demonstrated and extensive capital project management experience.

Direct Reports:
The VP of Property Management will develop, establish goals, and monitor portfolio performance of Regional Managers, General Managers and all site office personnel.

Responsibilities include (not limited to):

• Manage the operational aspects of the portfolios with an emphasis on financial performance and enhancing the residential service experience
• Partner with Regional/General Property Management teams to ensure all on-site operations are meeting or exceeding financial performance expectations
• Collaborate with other C+C VPs in departments such as PACT Preservation and Fund Management
• Implement and manage programs to maximize revenue, control expenses and improve resident experience and satisfaction
• Cultivate and maintain a strong working relationship with other departments (leasing, accounting, legal, asset management, development teams, non-profit agencies engaged in the portfolio such as LIHTC, PBV, Supportive-Housing) – manage expectations as a senior leadership figure
• Play an active role in pre-acquisition due diligence efforts with development, pre-construction and construction management teams (in-house and partners) including UW model review/analysis, pre-acquisition start-up analyses, and asset physical assessment
• Identify and manage capital projects, develop the scope of work, obtain and review contractor bids, and monitor/approve payment requisitions
• Set standards for apartment community maintenance and turnover and ensure established turn times and quality of turns
• Source, review and level all portfolio vendor contracts (costs, scope compliance) and enforce established approval thresholds
• Manage and ensure the physical condition of the property is maintained and…