Director of Clinical and Leadership Development

Overview

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, take some time to learn more about us.

At Health Connect America
, all services are guided by a unified, trauma-informed approach. Across every program, we are committed to providing compassionate, client-centered care that fosters healing and growth. Our services are delivered by clinically trained staff, grounded in a therapeutic mindset and informed by research and evidence-based practices at every level of care.
Health Connect America and its affiliate brands are leaders in providing mental and behavioral health services to children, families, and adults across the nation. We provide our services directly to those in need whether that be within a person's home, their community, or in one of our office settings.
Health Connect America is honored to be a part of the communities we serve and the clients we walk alongside as they embark on a journey to self-improvement and more fulfilling lives. At Health Connect America
, we are dedicated to making meaningful connections every day through creating quality, affordable opportunities for individuals and families to achieve their greatest potential in a safe, positive living environment.

Come make a difference and grow with us!

Our Brands

The Director of Clinical and Leadership Development (DCLD) supports the Vice President of Operations by providing leadership training and assistance to drive growth. This role helps prepare and present materials to secure contracts and expand business opportunities. The DCLD provides support to Program Directors, Clinical Supervisors, and Program Supervisors to maintain clinical integrity, ensure compliance, and foster profitable operations.

Essential Duties & Responsibilities:

• Provide leadership, training, mentoring, and support to Program Directors (PDs), Clinical Supervisors (CSs), and Program Supervisors (PSs) to ensure program compliance, delivery of best practice, quality services, and profitability of each office.
• Responsible for coordinating New Leader Orientation for new PDs, CSs, and PSs, including providing state-level operational support and training.
• Train all PDs, CSs, and PSs as requested by Directors of Operations (DOs), including the following:
  • Assist in the implementation of new programs and services.
  • Provide leadership, mentoring, and support to ensure program compliance, delivery of best practice, quality services, and profitability of the office.
• Complete and facilitate Site Support Plans with offices as needed. Coach PD to identify challenges and goals.
  • Develop timelines for completion of action items for improvement.
  • Identify who is responsible for action items for improvement.
• Promote and ensure an environment that encourages, supports, and requires participation and implementation of PQI and the strategic planning process at all levels.
• Develop a yearly audit schedule to support PQI expectations.
• Attend regional treatment teams to show support and state-level leadership presence.
• Assist DOs with MAR Review and provide feedback.
• Participate in budgeting and strategic planning processes as requested by Vice President of Operations (VPO).
• Participate in COA re-accreditation, state and payor audits, and implementation of CAPs.
• Support state with clinical decision‑making, training, and policy reviews.
• Participate with interviews for management positions as requested by VPO.
• Participate in on‑call tree for Clinical Supervisors to support consultation.
• Promote Leadership Development Training, including employee evaluation, recruitment, and retention.
• Support and attend all state functions to include weekly management calls and quarterly meetings for PD, CS, and PS positions.
• Coordinate, plan, and attend monthly calls and quarterly in‑person DCLD meetings.
• Assist new states in identifying, hiring, interviewing, and training new DCLDs.
• Assist VPO as requested in the implementation of new programs and services.
• Participate with the Implementation and Development Team in developing and implementing clinical and operational training. Will meet monthly with and assist with state…