Travelling Director of Patient Transport and Observation

Company: Crothall Healthcare is a Compass One Company that provides specialized, high-quality, innovative, and responsive support services exclusively to the healthcare industry. Crothall serves many of the Top 100 Hospital s across more than 1300 service teams in 46 states.

Salary: $85,000 - $100,000

Other Compensation: Pay Grade: [[]]

The Bench Director of Patient Transport and Observation is responsible for supporting the successful management of supervisors, finances, client relations, patient and customer satisfaction, program quality standards, performance improvement, and personnel performance and productivity. The Bench Director will also oversee the overall planning, organizing, directing and controlling of Patient Transportation and Hospital activities across multiple U.S. hospitals.

• Ensure accuracy and timeliness of financial data and statistics.
• Travel to various accounts to provide support.
• Develop and recommend department operating budget.
• Coordinate transportation activities and services with other hospital departments.
• Maintain records and statistics for administrative and regulatory purposes.
• Plan, organize, direct, coordinate, and supervise department functions and activities.
• Establish work standards and workflow.
• Implement policies and procedures for departmental operations.
• Communicate effectively with clients.
• Ensure compliance with all regulatory agencies.
• Proactively achieve facility goals and objectives.
• Demonstrate proficiency with financial and patient transport software (Team Chimes, Team Transport).
• Manage patient transportation add‑on services such as observation, lift, courier, valet, or shuttle where applicable.

• Four‑year college degree or equivalent experience required.
• Willingness and ability to travel throughout an assigned region as needed.
• Previous hospital patient transportation experience preferred.
• Experience supervising staff employees required.
• Ability to analyze and interpret financial and other data.
• General business intuition.
• Excellent interpersonal skills with a service/quality demeanor.
• Strong time‑management and organizational skills.
• Ability to work under pressure and meet established goals.
• High customer service and quality attitude.
• Public speaking skills essential.

• Medical, Dental, Vision
• Life Insurance/AD, Disability Insurance
• Retirement Plan
• Flexible Time Off, Holiday Time Off (varies by site/state)
• Associate Shopping Program, Health and Wellness Programs
• Discount Marketplace, Identity Theft Protection, Pet Insurance
• Commuter Benefits, Employee Assistance Program
• Flexible Spending Accounts (FSAs), Paid Parental Leave, Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.

Contact:
Trisha Sommerness
: [[]]

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all applicants and associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation.

Applications are accepted on an ongoing basis.

Crothall maintains a drug‑free workplace.