Vice President - Jewelry & Client Relations, South Asia Pacific

Vice President - High Jewelry & Client Relations, South Asia Pacific

At Tiffany & Co., joy is central to everything we do, from crafting our exceptional pieces to inspiring clients to express and celebrate the many facets of love. It’s a skill that we’ve been perfecting since 1837, one empowered by our daring vision and entrepreneurial spirit. Together, each generation of employees honor our past while dreaming of our future.

• Are you passionate about Luxury Jewelry?
• Join Tiffany & Co. and be part of the largest luxury group in the world - LVMH!

Reporting to the Zone President, South Asia Pacific this role is responsible for developing,driving, and executing the South Asia Pacific High Jewelry &Client Relations strategy. They will continuously identify and implement new concepts and initiatives on how to target, build and establishsuccessfulrelationships with existing & emerging clients through;exceptional

High Jewelry events, experiences and in store activation programs. The VP High Jewelry & Client Relations must be able to think strategically and lead a team that focuses on day‑to‑day execution of the agreed upon strategy with a focus on clients, people, and brand desirability. They need to possess a strong attention to detail, be innovative and creative in client experience initiatives and lead the Tiffany high end strategy and direction in South Asia Pacific.

They also need to possess strong watches knowledge and expertise. They will be open and approachable and will work with global and the market teams in a transparent and mutually supportive manner. They will also lead a team of passionate professionals who are able to execute and deliver successful client events. They must model and champion our core belief;
People Make the Difference and our values;
Be Creative & Innovative, Deliver Excellence and Cultivate an Entrepreneurial Spirit. Reporting to this role will be:
Director High Jewelry - South Asia Pacific, Director Client Relations - South Asia Pacific & Watch Development & Training Manager - South Asia Pacific.

Responsibilities

High Jewelry

• In collaboration with Zone President, Global High Jewelry and merchandising teams, ensure the South Asia Pacific Zone drives a strategy for high jewelry while tracking key milestones and progress
• Responsible for end‑to‑end strategy and execution of in‑store and virtual client activations and experiences while partnering with key stakeholders.
• Develop and elevate relationships with HNW client network
• Consistently pursue the creation of elevated experiences for high jewelry events attached to targets and KPIs.
• Be client facing as one of our Tiffany HJ Experts to address technical questions & assist to close sales as necessary in local and international high jewelry events for South Asia Pacific
• Deliver strategic insights and thought leadership at regional conferences and stakeholder meetings, fostering professional development and cross‑functional collaboration.
• Give input on high jewelry assortment for in‑store and event collection offerings
• Build strategies on client outreach and engagement
• Drive partnership initiatives with in the region, prospecting key networks to identify and cultivate new high jewelry clients
• Define the client treatment program with in the region, focusing on elevated VIP experiences and gifts

Client Relations

• Partner with the Global Client Relations team ensuring the South Asia Pacific strategy supports the global Client Relations vision and objectives
• Build a Client Relations strategy focusing on existing top & emerging clients while also identifying opportunities to target new HNW clients with a focus on high jewelry
• In collaboration with leadership and Regional key stakeholders, create and map annual client events and ensure all events are delivered in a seamless and elevated manner with a hands‑on mindset
• In collaboration with the Client Development & Merchandising teams, build a year‑long calendar & 360 plan for all events, ensuring they support the region’s business objectives
• Identify new opportunities through our existing and new products, networks, department stores, external partners, and industry trends
• Manage, optimize & maintain…