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Operations Manager​/Shift Supervisor

Job in New York, New York County, New York, 10261, USA
Listing for: Volunteers of America-Greater New York
Full Time position
Listed on 2026-02-01
Job specializations:
  • Management
    Operations Manager, Program / Project Manager
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
Position: Operations Manager/ Shift Supervisor
Location: New York

Join to apply for the Operations Manager/ Shift Supervisor role at Volunteers of America-Greater New York
.

Volunteers of America-Greater New York (VOA-Greater New York) is an anti‑poverty organization working to end homelessness in the New York area by 2050. We operate over 60 programs across New York City, Northern New Jersey and Westchester County including emergency, transitional and permanent housing. Our services extend to families experiencing homelessness, survivors of domestic violence, people living with HIV/AIDS, veterans, youth aging out of foster care, adults with behavioral health or substance use needs, and others in need, including a special education preschool program.

Position

Operations Manager/ Shift Supervisor

Cromwell Avenue Safe Haven is a facility that provides temporary housing, nutritious meals, clean clothing, counseling groups and case management services to formerly homeless men. To learn more about the program, visit https://(Use the "Apply for this Job" box below)..

Location: Bronx, NY 10452

We are in search of new talent in the following position…

Minimum Qualifications
  • High school diploma or GED preferred plus one‑year relevant experience working in a similar capacity in a social service setting.
  • Must possess good interpersonal skills and basic computer knowledge.
  • Certifications in security required and Fire Safety (F‑80) obtained within 3 months of hire.
Principal Responsibilities
  • Supervise delivery of program services including intake, bed assignments, case management services, distribution of client mail, lockers, meal cards and medication.
  • Ensure optimal customer service is being provided to clients.
  • Ensure recreation activities are occurring.
  • Ensures the facility is adequately staffed at all times.
  • Work with DHS PD to ensure the daily security and safety of the facility.
  • Supervise facility maintenance, cleaning staff and fire safety.
  • Manage community relations and communicate with relevant authorities as needed.
Benefits
  • Medical, Dental, & Vision Coverage
  • Prescription Coverage
  • Life Insurance
  • Retirement Plan
  • Tuition Reimbursement
  • Paid Time Off, including a Paid Birthday Holiday

And many more benefits!

Please note:

Benefits for part‑time employees may vary.

VOA‑Greater New York is an Equal Opportunity Employer/Vets/Disabled/Other Protected Categories.

Apply today!

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