Duty Manager - Aircraft Cleaning

Description

New York, NY | JFK
New York, NY 11418, USA

People. Passion. Pride. This is what has driven our teams since 1833.

Since that time, we have developed to become a critical partner in the global aviation industry, delivering time‑critical logistics services at over 300 locations in 65 countries, across 6 continents.

But at the heart of our business is our people.

As a Menzies Aviation Aircraft Cleaning Duty Manager, you will be directly responsible for overseeing Aircraft Cleaning supervisors on your shift. The Aircraft Cleaning Duty Manager will take accountability for safety, resource management, operation standards, policy implementation, and client relations.

• Shift Leadership & Performance:
  Fully accountable for health & safety, operational efficiency, and financial outcomes during assigned shift.
• Resource & Compliance Management:
  Plan resource allocation across business units and ensure adherence to internal and external operational standards.
• Employee Development & Oversight:
  Mentor staff, conduct training per company and airline standards, and address performance and conduct issues.
• Stakeholder Communication:
  Maintain regular liaison with internal teams, external agencies, and customer representatives.
• Reporting & Project Support:
  Produce routine reports, support business development projects, and complete investigations for senior management.
• Other duties as assigned.

You will have a responsibility and duty whilst at work to take reasonable care of the health, safety and wellbeing of yourself and others in accordance with provided information, training, and workplace health and safety rules or procedures. The company is committed to providing a safe working environment for all staff members. In all areas of our business there is a potential risk to the health, safety and welfare to everyone on our sites through the misuse of alcohol and drugs.

As such the Company prohibits such misuse and carries out regular testing to enforce our Substance Misuse Policy.

• 3–5 years in aviation with proven management experience in airport Aircraft Cleaning and business unit oversight.
• Strong understanding of Aircraft Cleaning operations, maintenance, health & safety management, and broader airport/commercial environments.
• Excellent time management, planning, and problem‑solving abilities; able to stay calm under pressure and work independently.
• Advanced computer skills required for operational and reporting tasks.
• Must be 18 years of age or older.
• Possess and maintain valid US driver’s license.
• Pass all pre‑employment testing including a drug screen, FBI background, US Customs Seal application, and employment history.
• Ability to proficiently read, write and speak English.
• Must be available and flexible to work variable shifts including weekends and holidays.

Menzies Aviation are a committed equal opportunity employer and encourage applications for suitably qualified and eligible applicants regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy, and maternity. We strive to create an inclusive working environment, where the different knowledge, perspectives, experiences, and approaches of our global workforce are represented. Where everyone feels valued and can reach their full potential.

Is this role ticking all the boxes for you? If so, please click apply now!

Works well as a member of a group.

Inspires teammates to follow them.

Devoted to a task or purpose with loyalty or integrity.

Shows intense and eager enjoyment and interest.

High School or better.

3-5 years of aviation industry experience with sound knowledge of ground handling operations and procedures.

Working knowledge of GSE maintenance issues.

Experience and understanding of the commercial issues in aviation.

Experience of Health and Safety management.

EMPLOYEE BADGE

DRIVERS LICENSE

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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