Office Operations Manager

About EliseAI

At Elise

AI, we're improving the industries that matter most: housing and healthcare. Everyone needs a place to live and access to quality healthcare, yet both are often harder to secure than they should be.

By integrating AI agents deeply into existing workflows, we make them more efficient, reduce costs, and improve the experience for everyone.

• Housing:
  We simplify how renters tour apartments, sign leases, submit maintenance requests, and stay connected with their property team—bringing everything they need for their home into one place.

• Healthcare:
  We make it easy to schedule appointments, complete intake forms, and we help patients communicate with providers, so everyone can focus on health instead of paperwork.

With Elise

AI, organizations reduce manual work, improve accessibility, and deliver a seamless experience across essential services. We recently raised a $250 million Series E round led by Andreessen Horowitz to accelerate this mission.

We are hiring an Office Operations Manager to lead office operations for our New York headquarters and oversee execution across locations. This role manages a team of Office Operations Assistants in NYC and SF and owns workplace logistics, vendor management, and large-scale initiatives, including our upcoming complete move of our NY office to our brand new HQ!

The ideal candidate has experience managing office teams, scaling office operations, and leading complex office moves in fast-growing environments. This role serves as the primary point of contact for all office-related operations, setting priorities and ensuring consistent execution through office staff and external vendors while driving efficiency and scalability as the company grows.

• Own and oversee the NYC headquarters relocation to 401 Fifth Avenue

• Manage office planning across multiple floors and buildings in NYC

• Coordinate timelines, vendors, budgets, and internal stakeholders

• Serve as the primary liaison with movers, contractors, and building management

• Act as the main point of contact for all office-related issues

• Oversee day-to-day office operations for NYC HQ (~400 employees)

• Manage desk planning, seating arrangements, space utilization, and office layouts

• Handle building requests, facilities coordination, and operational issues

• Ensure offices are organized, clean, and fully operational

• Own vendor relationships across office operations (cleaning, maintenance, food services, stocking)

• Standardize and scale inventory, ordering, and stocking processes

• Implement systems to support consistent, cost-effective operations

• Implement and improve office procedures and operational workflows

• Introduce scalable systems to support growth beyond startup-stage processes

• Ensure consistency across current and future office locations

• Oversee logistics for internal events, and company gatherings

• Support off-site events in New York City as needed

• Partner with internal teams on onboarding logistics (non-HR)

Move at rocket speed, build something massive.

We’re scaling fast, solving real client problems with precision and ambition. Here, you own your impact; full autonomy, no micromanagement, no fluff.

We hire the best, expect the best, and give you the masterclass of your career. It’s hard, it’s intense, and it’s the most rewarding work you’ll ever do. If you’re hungry, driven, and ready to build something massive, climb aboard.

• Ability to work on-site at the New York City office

• 5+ years of experience in workplace operations, office management, or facilities leadership

• Prior experience managing office teams and coordinating execution through staff and vendors

• Proven ability to scale office operations, including building processes, operational workflows, and project tracking systems

• Demonstrated experience leading office moves or large-scale operational projects

• Strong background in vendor management, contract oversight, and operational logistics

• Comfortable working in fast-paced, ambiguous environments with competing priorities

• Highly…