Senior Manager, Employee Relations

About Wonder

Everything’s on the menu ept compromise.

The Wonder app is the premiere platform to feed every craving, all in one order. Our 25+ award‑winning restaurant partners span every cuisine you can think of, from Greek to Thai, and come from the minds of the best chefs in the industry—Bobby Flay, José Andrés, Marcus Samuelsson, and more.

And our diners don’t have to choose just one: they can mix and match dishes from as many Made by Wonder restaurants as they’d like, or order from neighborhood gems near them. Everything is made to order at our brick‑and‑mortar locations across the East Coast and delivered fast and free, and more locations are opening every week.

The best in the business are coming to Wonder, working every day to make us the destination for every mealtime moment. Join a team of technology, culinary, and logistics pioneers, backed by top‑tier venture capitalists, and help us make great food more accessible.

This role leads Wonder’s enterprise Employee Relations strategy, with primary focus on corporate populations and direct oversight of the Field Employee Relations Manager. The Senior Manager ensures consistent, fair, and compliant employee relations practice across the organization while serving as the escalation point for complex and high‑risk matters.

• Set and own the Employee Relations strategy for corporate teams
• Establish ER standards, frameworks, and escalation paths used across Wonder
• Act as senior advisor on complex, sensitive, or high‑risk employee matters

• Directly manage the Field Employee Relations Manager
• Ensure field ER execution aligns with enterprise standards and risk posture
• Serve as an escalation point for field investigations, terminations, and critical cases
• Build capability, consistency, and judgment across the field ER function

• Lead and oversee complex corporate investigations
• Provide guidance and oversight on field‑led investigations
• Partner closely with Legal on elevated‑risk matters
• Ensure timely, well‑documented outcomes

• Own corporate ER policies, conduct standards, and disciplinary frameworks
• Ensure compliance with federal, state, and local employment laws
• Identify trends, repeat issues, and systemic risk and drive corrective action
• Support wage & hour, Fair Work Week, leave, and regulatory compliance as needed

• Coach corporate leaders and HRBPs on performance management and corrective action
• Support leaders through difficult conversations with clarity and consistency
• Develop ER playbooks, tools, and training for leaders and People partners
• Reinforce values‑based decision‑making across the organization

• Track ER trends across corporate and field populations
• Build reporting for senior leadership on volume, themes, and risk
• Use insights to inform policy updates, training priorities, and org interventions

• Partner with Legal, Compliance, Safety, and Operations
• Contribute to broader People initiatives tied to engagement, culture, and leadership

• 8+ years of progressive Employee Relations or HR experience
• Bachelor’s degree required in related field.
• Experience leading corporate ER and managing ER leaders supporting field teams
• Strong working knowledge of employment law and investigations
• Sound judgment, discretion, and executive presence
• Ability to balance empathy, accountability, and business needs

• Experience with All Voices
• Experience with Workday

As a matter of company policy, Wonder does not sponsor applicants for employment visa status for this role.

Our hybrid model requires 3 days a week in the office. That said, many team members choose to come in more often to take advantage of in‑person collaboration and connection. You’re welcome—and encouraged—to be in the office up to 5 days a week if it works for you.

#LI-hybrid

New York: $149,000-$157,000 per year

Wonder uses geographic‑specific salary structures, which means the salary offered may vary depending on where the job is located. The final salary offer will take into account…