Agency Chief Equal Opportunity Officer; ACEOO; HQ; C&D
Listed on 2026-01-26
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Management
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Government
Government Affairs
Location: New York
Position Objective
Reporting to the Agency President and with direction and guidance from the Department of Diversity and Civil Rights, the Agency Chief Equal Opportunity Officer (ACEOO) serves as (The Agency’s) EEO Officer. The ACEOO plans, develops, directs, manages and provides executive oversight of the (The Agency’s) equal opportunity strategies and programs. The ACEOO provides strategic counsel to the (The Agency’s) Executive Leadership Team and provides ad hoc reporting on (The Agency’s) compliance statistics as it relates to equal opportunity.
Daily fiduciary duties of the ACEOO include the administration of (The Agency’s) EEO Program and Title VI Program, assessing (The Agency’s) activities, initiatives and strategies to ensure diversity, inclusion and nondiscrimination; and the review, monitoring and audit of (The Agency’s) policies and procedures to ensure compliance with local, state and federal laws and regulatory requirements relating to nondiscrimination. The ACEOO position has sensitivity to, and subject matter expertise of, the varied ways in which discrimination occurs and the ability and authority to carry out the Agency’s nondiscrimination requirements.
Responsibilities- Select, develop and motivate personnel within the department. Provide career development for subordinates. Provide prompt and effective coaching and counseling. Responsible for discipline/termination of employees when necessary. Review performance of staff. Create a professional environment that respects individual differences and enables all employees to develop and contribute to their full potential.
- Advise the Agency President on matters of policy, requirements and best practices to advance equal opportunity (equity, access diversity and inclusion) in all Agency activities, programs and services, etc.
- Provide briefings to the Agency’s executive staff to communicate compliance status of state and federally mandated civil rights (nondiscrimination) Programs.
- Facilitate conversations with the Agency’s executives, manager and staff to ensure that diversity and equal opportunity initiatives are prioritized and operationalized.
- Perform high level administrative, technical and professional work in directing and supervising the administrations of the day-to-day management of the Agency’s EEO Program, Title VI Program and nondiscrimination mandates in accordance with city, state and federal laws, regulations and guidelines.
- Provide advisory and consultative assistance to Agency personnel in the interpretation and implementation of on matters pertaining to equity, access, diversity and inclusion.
- Serve as the official and primary Agency liaison to meet and confer with prospective applicants, employees, customers community members, educational institutions, oversight entities and outside agencies to discuss MTA policies and programs related to advancing a climate of inclusion within MTA’s high performing diverse workforce and relating to MTA decisions impacting services, programs and opportunities.
- Monitor and evaluate the efficiency and effectiveness of the Agency’s practices and their adherence to relevant city, state and federal nondiscrimination guidelines; assess the Agency’s activities, policies and processes to determine compliance risks; identifies opportunities for improvement; recommend solutions and directs the implementation of change.
- Works closely with Capital Programs, Planning, Human Resources, Legal, Government and Communications Relations, Operations, and other applicable areas and stakeholders to ensure that MTA programs, services and benefits are distributed in an equitable manner.
- Advance a culture that defines "Equal Opportunity" as inclusion, diversity, equity and access for employees, customers, vendors/contractors and communities and embraces equal opportunity as an integral part of MTA decision making. Lead the development of a multi-pronged equal opportunity strategy that supports a transforming organization with a high performing workforce that accomplishes operational excellence.
- Identify and implement key…
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