Manager, Strategic Initiatives

This position is eligible for telewor king . New hires are eligible to apply 30 days after their effective hire date.

The Metropolitan Transportation Authority is North America's largest transportation network, serving a population of 15.3 million people across a 5,000-square-mile travel area surrounding New York City, Long Island, southeastern New York State, and Connecticut. The MTA network comprises the nation’s largest bus fleet and more subway and commuter rail cars than all other U.S. transit systems combined. MTA strives to provide a safe and reliable commute, excellent customer service, and rewarding opportunities.

This position will work with the Director to coordinate the identification and execution of strategies across the MTA family that will improve efficiency, service quality, and overall performance. These initiatives are essential to achieve MTA’s targets for recurring savings, which are a cornerstone of MTA’s financial plan. The position addresses key operational, strategic, and policy issues through the identification and implementation of best practices and other cost‑saving opportunities in cooperation with agency experts;

ongoing efforts of continuous improvement and coordination are essential to encouraging excellence across the family. The results are strategies and programs to optimize and improve efficiency and effectiveness through revised MTA business practices.

• Conduct financial analysis and business process reviews supporting high-profile initiatives for MTA executive leadership to improve MTA’s economic efficiency, service quality, and overall performance.
• Support interdepartmental MTAHQ and interagency working groups to execute projects critical to reshaping MTA into a more innovative and cost-effective agency. Projects assigned to the Strategic Initiatives division have a large quantitative and/or process design component. The Manager, Strategic Initiatives, will have primary responsibility for executing the quantitative/analytical side of each project as well as supporting the project management/implementation side.
• Provide analytical support to MTA HQ departments to inform critical decisions that will impact MTA’s cost structure, performance, or overall productivity. Examples include benchmarking operational and support functions, evaluation of historical cost trends, and relevant drivers.
• Contribute significantly to interdepartmental and interagency working groups to execute strategic initiatives critical to reshaping MTA into a more sustainable and cost-effective organization.
• Other duties as assigned

• Able to identify issues across many disciplines (land use, service planning, capital program funding, legal, etc.) to assist in the development of creative solutions and new ways of doing business that result in the best outcome for the MTA.
• Strong interpersonal skills with an established record of working in environments that require group consensus and cooperation among people with no direct reporting relationship to the position.
• Must be able to follow through with implementation in a complex organization and assess the need for adjustments to achieve success.
• Possesses excellent communication skills, both oral and written, as well as excellent quantitative, analytical, and problem‑solving skills. Has the talent to discern different contexts and audiences and to reach consensus on strategy.
• Capable of building a strong and successful network, developing new relationships, and influencing decision-makers.
• Demonstrated leadership skills in team and/or group settings.
• Able to prioritize among competing needs and opportunities and manage multiple projects at the same time.
• Ability to solve problems, gather data sets in a large organizational setting.
• Excellent oral and written communication skills.
• Demonstrate initiative and results orientation.
• Familiar with strategic planning concepts.
• Proficient in PowerPoint, Excel, and other software tools.

• Bachelor’s degree. An equivalent combination of education and experience may be considered in lieu of a degree.
• Minimum of…