Associate Partner - Retail and SME Banking

Your Growth Unleashed
Where your journey begins and your potential shines

At Synpulse, we don’t just consult – we transform. As a leading global management and technology consultancy with Swiss roots, we empower financial institutions to navigate change and seize new opportunities. Since 1996, we've been shaping the future of financial services by delivering cutting-edge expertise in strategy, operations, and technology to banks and insurers worldwide.

What sets us apart is our people. At Synpulse, we cultivate a collaborative, high-impact culture where initiative and creativity are valued. With 21 offices across Europe, the Americas, and Asia-Pacific, we bring together diverse perspectives and talents. We believe innovation thrives where everyone feels they belong and can contribute.

Our core values –
Embrace, Drive, Achieve – shape how we work and evolve. We don’t just offer jobs – we offer the chance to develop, make an impact, and be part of a team that’s redefining the future of financial services.

We seek an experienced leader to join our team and take on a pivotal role in building the Retail & SME Banking business line for Synpulse North America. The ideal candidate will have a strong background and extensive network within the financial services industry and possess a deep understanding of the Retail and SME banking sector.

You will join a close-knit, enthusiastic, and growing team that enjoys a start-up mindset where we work together in offices, regions, and across the globe to expand our business. You will take an active role in shaping the future direction and success of our growing practice while reaping the benefits of belonging to a well-established international organization.

About you:

• 10+ years of Banking or Wealth Management experience at a management consulting firm or in a corporate strategy, enterprise architecture, business development, or management function within a Bank or Financial Services company
• Strong network within financial services industry
• Deep understanding of the retail and SME banking sector, including industry trends, competitive landscape, regulatory requirements, and emerging opportunities
• Understanding of large program delivery and complexities, as hands on delivery experience is an important part of our sales strategy
• Experience in managing multiple teams (including managing across multi-disciplinary teams) on complex projects while motivating team members to succeed
• Strong leadership skills with the ability to build relationships at all levels internally and with client teams and stakeholders
• Experience in sales and project acquisition (leading the proposal development process)
• Entrepreneurial attitude with a desire to learn and create a culture that enables exceptional outcomes
• Willingness and ability to travel, as required

About the job:

As a Senior Leader Within The Practice, You Would

• Develop the North American Retail & SME business line by identifying opportunities, building and executing a strategic sales plan to meet revenue and growth targets
• Cultivate and maintain strong client relationships, acting as a trusted advisor and engaging stakeholders at all organizational levels
• Conduct market and trend analyses to identify strategic growth opportunities
• Apply industry knowledge to proactively recommend innovative solutions that address evolving client needs
• Produce solutions to complex problems demonstrating in-depth knowledge of the subject matter and an ability to think independently and communicate concisely
• Lead and be hands-on with the proposal development process, including RFP responses, pitch presentations, and pricing strategies
• Lead business development and marketing strategies in the region, collaborating with practice leads to align efforts with the firm’s capabilities
• Mentor consultants and senior consultants to increase their industry-specific knowledge and practical experiences

Our expectations regarding how you manage your responsibilities would include:

• Promote Synpulse Consulting’s values (Embrace, Drive, Achieve)
• Leverage industry expertise to propose the extension of Synpulse’s Advisory offerings
• Eng…