Facility Manager, Bureau of Operations

Division/Program Summary

The Bureau of Operations is responsible for citywide management of the District Health facilities in all five boroughs, which comprise over 300,000 square feet of property. The Bureau provides infrastructure and general business services to support the effective and efficient delivery of public health services. It offers vital support to the Department, including the Public Health Laboratory and District Health Centers throughout the boroughs.

The incumbent will oversee and spearhead the operation of various facilities within geographic areas.

Reporting to the Regional Manager, the Facility Manager will supervise up to 10 custodial staff and two clerical staff directly, and indirectly up to 20 custodial and 4 clerical staff while providing coverage for different regions throughout the District Operations Unit in the absence of other Facility Managers.

• Work locations are based on the needs of the agency
• Oversee and facilitate the administrative and operational activities of the assigned facilities
• Coordinate, manage, direct, and evaluate the activities of the District Health facilities in the administration of non‑medical components of health care delivery, including equipment maintenance, cleaning, and security of the facility
• Evaluate maintenance and custodial needs and monitor performance of maintenance and custodial functions at all levels of facility upkeep
• Serve as the agency liaison to DDC and private contractors for capital and non‑capital renovation projects in assigned facilities
• Provide consultative services to building tenants regarding renovations; lead in facility management, code compliance of city‑owned buildings and leased sites, and management of capital projects; establish, refine, and monitor systematic measures of program effectiveness and efficiency
• Analyze Federal, State, and City legislation as it relates to Article 28, OSHA, and PESH guidelines
• Attend to emergencies as they arise and resolve problematic issues; resolve violations, enforce local laws and Article 28 regulations
• Other duties as mandated by the Regional Manager, Director of Operations, and/or the Assistant Commissioner for the Bureau of Operations
• Utilize Agency’s OES, PAYRS, and FMS electronic systems to authorize and process payments to vendors for delivery of goods and services rendered
• Prepare daily facility reports for Regional Managers and ensure corrective actions are taken to resolve issues
• Communicate regularly with security teams to ensure a well‑secured facility
• Supervise custodial and clerical staff and liaise with program managers
• Conduct regular walk‑throughs for facility inspections
• Oversee and follow up on service requests

• Loan Forgiveness:
  As a prospective employee of the City of New York, you may be eligible for federal/state loan forgiveness and repayment assistance programs that lessen your payments or even fully forgive your balance. For more information, please visit the U.S. Department of Education’s website ((Use the "Apply for this Job" box below).).
• Benefits:
  City employees are entitled to unmatched benefits such as:
  • a premium‑free health insurance plan that saves employees over $10K annually, per a 2024 assessment
  • additional health, fitness, and financial benefits may be available based on the position’s associated union/benefit fund
  • a public sector defined benefit pension plan with steady monthly retirement payments
  • a tax‑deferred savings program
  • a robust Worksite Wellness Program that offers resources and opportunities to keep you healthy while serving New Yorkers
• Work From Home Policy:
  Depending on your position, you may work up to two days during the week from home
• Job Security:
  You could enjoy more job security compared to private sector employment and be able to contribute to making NYC a healthy place to live and work

Established in 1805, the New York City Department of Health and Mental Hygiene is the oldest and largest health department in the U.S. It is dedicated to protecting and improving the health of New Yorkers. Our mission is to safeguard the health of every resident and cultivate a city where…