Senior Manager, Animal Welfare

Overview

Summary:

Do you thrive in a fast-paced, dynamic environment? Do you envision implementing plans for effective animal population management and driving innovative processes that ensure high-quality animal care and enrichment? Do you have a passion for developing strong, collaborative teams? If so, consider the role Senior Manager, Animal Welfare (Sr. Manager) at the ASPCA’s Adoption Center in New York City.

Who We Are

The ASPCA Adoption Center & Kitten Nursery provides intake and holistic care, including medical and behavioral support, to animals in New York City that need us most. We are dedicated to helping animals by engaging community members directly in the work of caring for animals.

Our population consists of five groups of animals:

• Animal victims of cruelty and neglect brought to us by the NYPD
• Animals brought to us through our Community Engagement team
• Underage kittens and other medically compromised stray animals
• Animals surrendered by their owners and in need of adoption into new homes
• Animals transferred in from shelter/rescue partners

The Adoption Center and partner teams utilize and develop best practices for providing care and innovative placement strategies for these specialized populations.

You’ll closely partner with the Director, Animal Welfare and other managers to position the ASPCA Adoption Center as a learning hub that encourages public involvement as ambassadors for the ASPCA’s mission through volunteerism, foster and adoption. You’ll be part of a high-performing team dedicated to the care of +/-2,000 at-risk pets per year, working collaboratively with internal and external stakeholders to further the ASPCA’s goal of ensuring animals live fulfilling lives.

You’ll work with your team to minimize length of stay (LOS) using measurable outcomes, while ensuring all animals in care receive timely assessment, services and interventions throughout their stay.

To succeed in this role, the Sr. Manager will be a strong manager, teacher, supervisor and coach. The Sr. Manager will motivate, develop and lead a large team of Integrated Care Assistants in demanding and physical work. The Sr. Manager will champion canine and feline populations equally and be fluent in all aspects of their well-being, including housing, enrichment, animal body language and recognizing and mitigating indicators of stress and illness.

Success also hinges on collaboration with other Adoption Center teams, with a special focus on partnering with medical and behavior subject matter experts to balance social and psychological needs of animals with best practices in herd health and shelter medicine, ensuring an enriched and healthy shelter environment at all times.

• The Senior Manager reports directly to the Director, Animal Welfare and holds supervisory oversight responsibility for a full team of 20 staff, in tandem with their co-manager. The Sr. Manager has direct reporting accountability for 10 team members.

• This position is an on-site role and reports to the ASPCA Adoption Center location, located in New York, NY.
• The schedule is a 5-consecutive-day workweek with one weekend day required. Periodic schedule flexibility to accommodate team and departmental needs can be expected.

Starting pay for the successful applicant will depend on factors including education, training, experience, location, business needs, internal equity, market demands or budgeted amount for the role. The target hiring range is for new hire offers only. The expected hiring salary range for this role is $72,000-$77,000 annually and may be modified in the future.

If you are interested in joining our team but do not see a position listed that fits your experience or interests, please stay connected to future opportunities with the ASPCA.

Our comprehensive benefits package helps you live a rewarding life at work and efits include, but are not limited to:

• Affordable health coverage, including medical, employer-paid dental and optional vision coverage.
• Flexible time off that includes vacation time, paid personal time, sick time, bereavement time, paid parental leave, and 10…