Program Director

Program Director – Ravenswood Older Adult Center

Program/

Location:

Ravenswood Older Adult Center

Reports To:

Director of Programs and Development

Salary: $68, 963.44

FLSA Status:
Exempt

Schedule:

Full-Time (flexibility required based on center operations and events)

The Program Director is responsible for the full operational oversight and day-to-day leadership of the HANAC Ravenswood Older Adult Center. This role ensures the center delivers high-quality, innovative programming that supports healthy, purposeful, and successful aging, while maintaining full compliance with the NYC Department for the Aging (DFTA) contract requirements.

The Program Director leads staff performance, program planning, reporting, budget oversight, membership engagement, community partnerships, and compliance deliverables to ensure contracted units are met and the center operates efficiently, professionally, and consistently.

• Provide oversight of overall senior center operations, ensuring consistent service delivery and center readiness
• Administer and develop innovative programming that promotes healthy aging and member engagement
• Plan and implement center activities in compliance with DFTA requirements, including:
  • Exercise and health management programming
  • Nutrition and meal programming
  • Arts and culture activities
  • Technology education and engagement
  • Recreational and educational programs

• Maintain accurate and up-to-date client records and senior center files
• Ensure the DFTA client database is accurate, complete, and maintained consistently
• Track membership participation, attendance, and units of service to ensure contracted units are met
• Prepare and submit required DFTA and agency reports in a complete and timely manner, including:
  • Monthly unit reporting
  • Monthly expense reporting
  • Additional reports as required by contract or leadership

• Lead team meetings and provide day-to-day supervision of staff, interns, and volunteers
• Establish annual goals and measurable objectives and ensure staff execution aligns with center outcomes
• Conduct performance evaluations and support ongoing staff training and professional development
• Lead monthly meetings with case workers and review/finalize case work deliverables on a daily basis

• Maintain and support the Senior Center Advisory Board
• Plan and lead meetings for center membership, committees, and other groups as needed
• Ensure a welcoming, respectful environment that supports senior voice and participation

• Establish and maintain relationships with community partners, organizations, leaders, and elected officials
• Represent HANAC and the senior center through outreach, public engagement, and community events
• Develop and maintain external partnerships to expand outreach efforts and strengthen collaborative programming

• Manage and monitor the senior center budget, ensuring appropriate use of center resources
• Oversee ordering and purchasing of food, supplies, and center materials to ensure accuracy, timeliness, and compliance
• Ensure voluntary contributions, fundraising activities, and activity payments are properly documented and follow agency protocols

• Prepare monthly activity calendars, event schedules, and menus prior to the first day of each month for posting and distribution
• Lead quarterly meetings with kitchen staff to ensure alignment on operations, meal service expectations, and compliance

• Bachelor’s Degree in Social Work or a related field and a minimum of two (2) years of demonstrated experience working with aging populations (DFTA knowledge a plus)
• Associate Degree and a minimum of three (3) years of demonstrated experience working with aging populations and senior center operations (DFTA knowledge a plus)
• Excellent program management and operational oversight skills
• Strong interpersonal, organizational, and time management skills
• Strong computer skills…