Corporate Vice President, Portfolio Manager

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Location Designation: Hybrid - 3 days per week

The Corporate Vice President, Strategic Operations will serve as a strategic thought partner and execution leader to the SVP & CIO, Foundational Business – Tech (FB-Tech). This role combines chief of staff, planning lead, and portfolio manager responsibilities to drive strategic operations, business planning, and initiative execution across the Foundational Business (FB) technology organization. The CVP will orchestrate FB-Tech’s operating rhythm, ensure alignment of the technology roadmap with business priorities, and manage the FB value stream portfolio to deliver measurable outcomes for New York Life.

• Chief of Staff to the SVP, Foundational Business – Tech
• Act as a trusted advisor and proxy to the CIO, helping translate strategic direction into clear priorities, plans, and actions.
• Lead the FB-Tech leadership operating rhythm (staff meetings, steering committees, strategy sessions, offsites, town halls).
• Prepare and/or review executive-ready materials for the SVP, including Board/ExCo updates, strategy narratives, dashboards, and key decision documents.
• Coordinate across Product, Technology, Operations, Finance, Risk, and other stakeholders to ensure alignment on FB-Tech goals and deliverables.
• Anticipate issues, risks, and dependencies; surface insights and recommendations to inform decision-making.
• Planning – Strategy, Roadmap & Governance
• Lead annual and multi-year strategic and financial planning processes for FB-Tech in partnership with Finance and business/value stream leaders.
• Translate enterprise and business strategy into an actionable technology roadmap for the FB value stream, clarifying priorities, scope, and sequencing.
• Define and maintain FB-Tech OKRs/KPIs; ensure metrics are tracked, reported, and used to drive course corrections.
• Support operating model evolution for FB-Tech (e.g., Agile ways of working, value stream funding, product-centric delivery).
• Standardize planning and governance processes to enable transparency, predictability, and accountable delivery across teams.
• Portfolio Manager – FB-Tech Value Stream
• Own the integrated FB-Tech initiative portfolio, spanning demand intake, prioritization, funding and execution tracking.
• Partner with Product, Engineering, and Business leaders to evaluate and prioritize investments based on value, risk, capacity, and strategic fit.
• Maintain a single, authoritative view of the FB value stream portfolio (in-flight, pipeline, and proposed initiatives).
• Establish and run portfolio governance forums, ensuring clear decisions, issue escalation, and alignment across stakeholders.
• Monitor portfolio health (schedule, budget, benefits, risk); recommend trade-offs and reallocation of capacity/funding as needed.
• Ensure dependencies across products, platforms, and shared services that are identified and managed.
• Strategic Operations & Communication
• Drive continuous improvement of FB-Tech processes, tools, and ways of working to increase speed, quality and clarity.
• Partner with Communications to craft and deliver compelling narratives about FB-Tech strategy, roadmap and achievements.
• Support talent, culture and engagement initiatives within FB-Tech, including org design, role clarity, and leadership development activities.
• Champion a culture of accountability, transparency, and data-informed decisions across the FB value stream.
• Support major employee growth initiatives by partnering with HR, Communications, and Technology leaders to design and enhance onboarding processes and new-hire experiences. Manage hiring plans and related activities, including location strategy, team alignment, seating assignments, and coordination across stakeholders.

• 10-15+ years of experience in technology strategy, product/portfolio management, consulting or strategic operations, preferably within financial services or insurance.
• Proven experience as a Chief of Staff, Strategy Lead, Portfolio Manager or equivalent role supporting senior technology or business executives.
• Strong understanding of technology…