Program Director; East

1 day ago Be among the first 25 applicants

This range is provided by Children's Rescue Fund. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

$90,000.00/yr - $/yr

The Program Director is responsible for the day-to-day management of the program in accordance with regulatory compliance, contractual requirements, and organizational standards. This individual is responsible for the management of our House East location in New York, NY.

• Master’s Degree in Social Work from an accredited college/university
• NYS licensure (LCSW or LMSW) strongly preferred
• Minimum of four years’ human services experience, with at least two years of managerial and supervisory experience, and demonstrated professional progression in supervision and program management
• Experience with multi-problem families and/or individuals desirable
• Ability to think and act calmly in emergency situations
• Ability to work with a team
• Attention to detail and problem‑solving skills
• Strong organizational skills with the ability to manage tasks efficiently
• Excellent time‑management skills with the ability to prioritize assignments
• Excellent analytical, evaluative, and human‑service management skills
• Excellent written and oral communication, organizational, supervisory, and leadership skills
• Must have incredible initiative, the ability to work well under pressure, and the ability to work both independently and as part of a team to complete complex projects in a fast‑paced environment
• Must be adept and comfortable with crisis management
• Ability to work effectively with a wide range of community‑based providers
• Knowledge of community health services, social service support agencies, and networks
• Familiarity with DHS and OTDA social‑service documentation policies and procedures
• High level of computer proficiency in Word, Excel, and the ability to learn new technologies and databases

• Monitor the program’s effectiveness to ensure that the program is achieving goals and targets as defined by DHS
• Manage the program’s multi‑disciplinary teams and ensure integration of delivery of services to the families
• Ensure program staff implement procedures and policies to ensure quality service provision

• Collaborate with management in the development of annual operating budgets, review monthly expense reports, and ensure program expenditures are within budgeted parameters
• Ensure billing reports are submitted in a timely manner, collaborate with the organization’s fiscal department to ensure management responds in a timely manner to billing inquiries and requests for billing corrections
• Review and approve purchase requisitions and ensure that all expenditures comply with organizational procurement procedures

• Collaborate with the Regional Director of Facilities/Operations in ensuring that the facilities operate in compliance with ECB, DOB, FDNY, etc. regulations
• Collaborate with the Regional Director of Facilities/Operations in ensuring that the program meets 95% occupancy rate
• Monitor unit work orders and complaints, ensure the operations teams respond to work orders and complaints in a timely manner

• Monitor and analyze reports and dashboard to ensure the program meets annual program goals and targets which support the mission and vision of the organization
• Monitor DHS performance metrics and collaborate with program managerial and supervisory staff in developing strategies to ensure the program meets DHS performance metrics

• Lead the implementation of continuous quality improvement activities
• Develop systems, processes, and tools which ensure the program meets/exceeds government/funder standards
• Conduct program audits to ensure compliance with organizational and government/funder standards
• Collaborate with organizational leadership in analyzing findings from internal and external audits while establishing measures to improve the delivery of services and deficiencies
• Lead or participate in CQI projects and committees

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