Facilities Manager

Position Summary:

The facilities manager is responsible for overseeing the overall repairs and maintenance, facility operations and continued architectural preservation requirements of the stores in the North American market. The Manager will work closely with store management, market directors, regional operations, loss prevention and visual merchandising teams along with vendors/contractors to identify any problems. The Manager will continuously develop short and/or long-term sustainable solutions and coordinate all work which includes scheduling, coordinating, negotiating, as well as follow through of all retail facilities maintenance such as millwork, electrical, plumbing, HVAC, janitorial, MEP, fire protection systems, elevator inspections, all general repairs as well as store close outs.

• Repairs and Maintenance (ordinary and extraordinary)
• Build and maintain relationships with all Store Directors and Operations Managers
• Assist the team in coordinating small scale layout improvements such as furniture addition and special project installations
• Identify problems and work on solutions (in particular old stores), coordinating with the Store Management teams and vendors
• Coordinate repairs and maintenance of stores through Service Channel (website)
• Implement the use of Service Channel with all Store Directors, Ops Managers as well as vendors and perform ongoing training to teams as needed
• Review and negotiate all cost proposals
• Develop and maintain cost summary of all maintenance work (OPEX and CAPEX maintenance) and issue POS for services
• Develop a site visit schedule to all nationwide locations to ensure store conditions are up to Bulgari regional and WW standards
• Create database for floor plans, specs, materials, cleaning guidelines and preferred vendor list for each store
• Review installations on‑site as required, verifying that repairs and layout improvements are being installed correctly
• Address urgent facilities issues immediately (off‑time availability)
• Stipulate contracts with maintenance HVAC, lighting, MW vendors
• Assist during handover of new stores and subsequently punch list together with project manager
• Point of contact for requests of office improvement of BCA office
• Organize and follow up on centrally requested roll‑outs and nationwide store improvements

• 5+ years of previous experience in high‑end retail projects
• Knowledge of Italian is a plus
• Excellent communication skills
• Proactive attitude and problem solving
• Ability to manage multiple projects and work under tight deadlines
• Strong cultural background, interest in luxury and fashion industry and market trends
• Travel up to 20%-30%

Bvlgari was founded in the heart of Rome in 1884. Over the decades, the Brand has established a worldwide reputation as magnificent Roman High Jeweler and icon of Italian art of living. Through a pioneering vision, the company’s international success has evolved into a global and diversified luxury purveyor of products and services, ranging from fine jewels and high‑end watches to accessories and perfumes, and featuring an extended network of boutiques and hotels.

Demonstrated through its numerous philanthropic partnerships, Bvlgari deeply believes in innovating the present for a sustainable future through its commitment to Social & Environmental Responsibility and giving back – to nature and to the community. In 2024 the Maison announced the creation of Fondazione Bvlgari, reinforcing its devotion to building a meaningful tomorrow through care, generosity and long‑term dedication.

At LVMH, people make the difference in the art of crafting dreams. Our people fuel our dynamic, entrepreneurial culture. We value collective ambitions, encouraging our talents to push boundaries and champion a curious, audacious state of mind. Our commitment to excellence is reflected in nurturing every individual with a growth mindset and development opportunities, consistently empowering them to reach their full potential.

We are actively committed to positive impact through an inclusive environment that supports and gives back to our talented community. Join us at LVMH, where your talent is at the heart of our collective successes.