Director of Communications

About The Role

The Director of Communications will report to the Senior Vice President Marketing and Business Development but will work closely with the executive leadership team of Brighton Health Plan Solutions. This role will be a strategic partner and operational leader responsible for driving alignment, prioritization, and execution of key initiatives for the executive team and across the Sales and Marketing team. This role will ensure efficient and often confidential communication, project management, and cross-functional coordination to optimize performance.

This position will handle external and internal communications, including writing presentations, email correspondence, member communications, as well as communications associated with new client implementations, open enrollment and client retention. The ideal candidate is a strategic thinker, a skilled storyteller, a dynamic writer, highly organized, analytical, and a proactive leader with experience supporting senior executives in fast-paced environments. This candidate will excel at gathering and synthesizing information in a multi-brand, multi-product environment, distributing information or deliverables when necessary to stakeholders both internally and externally, and project managing key initiatives for the department from start to finish.

• Stakeholder and Internal Engagement
• Communication Management
• Executive Meeting Support & Action Tracking
• Executive Presentation & Conference Support
• Project Management

• Bachelor’s degree in Communications, Public Relations, Journalism, Marketing, or related field (Master’s Degree preferred).
• Must have proven management experience, with a track record of leading teams and ensuring operational excellence.
• 5-8+ years of experience in a communications role with an understanding of the complex healthcare landscape, including knowledge of TPA/health plan services, network products, and employee benefits, preferred.
• Deep understanding of sales and marketing functions, workflows, and performance metrics.
• Exceptional organizational, communication, and problem-solving skills.
• Ability to operate with discretion, integrity, and sound judgment in high-stakes environments.
• Exceptional written, verbal, and presentation skills.
• Proven ability to manage communications for a high-profile, growth-oriented and matrixed organization.
• Experience with crisis communication, executive visibility, and brand positioning.
• Ability to lead cross-functional teams and manage multiple projects.
• Strong executive presence and emotional intelligence.
• A proactive, self-starter mindset with a bias for action.
• Capable of managing tight deadlines, accepting constructive feedback and prioritizing tasks in a fast-paced and sometimes ambiguous environment.
• Adept at learning and adapting to the tone, writing style, and preferences of executive leaders.
• Ability of gaining a deep understanding of the multiple brands and business sectors our business supports, with the skills to transform complex information into clear, persuasive, and brand-aligned content.

Writing samples will be requested as part of the interview process.

At Brighton Health Plan Solutions, LLC, our people are committed to the improvement of how healthcare is accessed and delivered. When you join our team, you’ll become part of a diverse and welcoming culture focused on encouragement, respect and increasing diversity, inclusion, and a sense of belonging at every level. Here, you’ll be encouraged to bring your authentic self to work with all your unique abilities.

Brighton Health Plan Solutions partners with self-insured employers, Taft-Hartley Trusts, health systems, providers as well as other TPAs, and enables them to solve the problems facing today’s healthcare with our flexible and cutting-edge third-party administration services. Our unique perspective stems from decades of health plan management expertise, our proprietary provider networks, and innovative technology platform. As a healthcare enablement company, we unlock opportunities that provide clients with the customizable tools they need to enhance the member experience,…