Director of Operations, Manufacturing

Martin Bauer is a trusted solutions provider delivering premium botanical, herbal, and tea ingredients for the global food, beverage, and wellness industries. With over 90 years of expertise, we combine innovative technologies, deep botanical knowledge, and responsible sourcing to create high-quality products that promote health and well‑being. Our collaborative approach, diverse production processes, and industry‑leading quality standards ensure tailored solutions that seamlessly integrate into applications, unlocking the full potential of botanicals to drive brand success.

We are seeking an experienced and results‑driven Director of Operations to lead all operational activities at our Islandia, NY facility. This role is responsible for overseeing production, sterilization, maintenance, and shipping/receiving while ensuring efficient material flow, regulatory compliance, and consistent product quality. Reporting directly to the CEO, the Director of Operations will manage multiple operational teams, drive safety and GMP compliance, oversee budgets and capital projects, and support audits and regulatory requirements.

This position requires strong leadership, cross‑functional collaboration, and occasional travel to a nearby warehouse within driving distance.

• Establish and maintain overall operations budget and various project budgets.
• Oversee and maximize the flow of materials through the facility.
• Work closely with Quality Control to ensure high product quality and consistency.
• Assist in maintaining Good Manufacturing Standards (GMP) at a managerial level.
• Guide and oversee the safety policies and procedures of the facility.
  • Oversee disaster and emergency evacuation planning.
  • Enforce monthly safety training sessions for all departments.
  • Responsible for OSHA compliance, first aid/CPR training.
  • Chair monthly employee safety committee meetings with representatives from each department.
• Maintain and oversee the security policies and procedures of the facility.
• Work with subordinate supervisors to purchase, replace, and maintain all existing and new equipment needed for production.
• Documentation:
  • Review documentation as needed.
  • Submit and record all correspondence to operations related regulatory agencies.
  • Review customer and product reports and respond as needed.
  • Review and respond when appropriate, to all product rejects and returns.
• Regulatory compliance:
  • Maintain a log of all licenses and permits that are needed for the facility and apply for and follow‑up on each one in a timely manner.
  • Provide support during audits as needed.

Reports directly to CEO. Subordinate positions include Production Shift Supervisors, Shipping & Receiving Supervisor, Master Scheduler, Sterilization Supervisor and, indirectly, their subordinates.

• Bachelor’s degree in operations, Planning or an Engineering discipline preferred.
• Minimum of 7 years of progressive experience in the food & beverage manufacturing industry
• Minimum 6 years of supervisory experience preferred, with the ability to lead and support a small team.
• SAP experience is a strong plus
• Spanish Proficiency is a strong plus
• Proficiency in English, with experience in both written and oral presentations.
• OSHA 10 or OSHA 30 certification preferred
• Strong knowledge of workplace safety standards and Good Manufacturing Practices (GPMs)
• Excellent organizational and project management skills.
• Working knowledge of processing and handling equipment.
• Ability to work independently of direct supervision, but in conjunction with quality and sales groups.

The pay range for this position at the start of employment is expected to fall within the range listed, however, pay offered may vary depending on multiple individualized factors, including but not limited to, job‑related knowledge, skills, and experience. The total compensation package for this position may also include other elements, including bonus.

Since 1930, Martin Bauer has stood for expertise in botanical products.

Our success is built on our passion and love for nature. Whether peppermint, hibiscus, rooibos or mate, our products always come from…