Director, Replenishment - Ticket

Be part of an amazing story.

Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues.

Those stories are part of what makes this such a special place to work.

The Director, Replenishment oversees the strategy and execution of replenishment and guides the overall FOB inventory vision. Using a data-driven approach, the Director determines fulfillment and allocation direction to drive inventory productivity, sales, and margin. This leader manages a team responsible for executing replenishment strategies for a specific area of business (e.g., Apparel, Home, Center Core). The Director collaborates closely with MP&A counterparts, merchandising, planning operations, and assortment planning to deliver business results.

• Lead FOB-level strategic inventory initiatives, including inventory productivity, centralized fulfillment, network strategy, and capacity and throughput planning.
• Guide overall replenishment strategy and lead a team responsible for executing replenishment processes.
• Directly manage a business scope that includes creating replenishment purchase orders (POs), generating in-season replenishment forecasts, identifying inventory risks and opportunities, and tracking channel receipts.
• Provide direction on allocation strategy, including recommendations for optimal need calculations in the allocation system.
• Promote the use and adoption of analytical tools to drive sales, improve inventory turnover, and reduce markdowns.
• Build and maintain strong partnerships with Merchandise Planning, Planning Operations, Assortment Planning, and Buying teams to gather inputs for accurate demand forecasting and inventory optimization.
• Offer strategic input during merchandise financial planning, with a focus on developing accurate channel receipt plans.
• Share preseason flow recommendations with Assortment Planners to inform planning decisions.
• Identify opportunities for improvement in allocation and replenishment processes and create actionable implementation plans.
• Oversee the training and development of the inventory management team to build functional expertise and support performance goals.
• Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities.
• In addition to the essential duties mentioned above, other duties may be assigned.

Leadership: Proven ability to lead and develop high-performing teams. Demonstrates strategic thinking, decision-making, and a strong sense of ownership. Effectively manages change and drives continuous improvement.

Communication: Strong communication, storytelling, and presentation skills. Practices open and continuous communication, values transparency, and presents information clearly and concisely across all levels of the organization.

Analytical Thinking: Exceptional analytical and quantitative skills with the ability to leverage data for decision-making. Adept at identifying trends, forecasting demand, and optimizing inventory strategies to improve productivity, sales, and margin.

Inventory and Replenishment Expertise: In-depth knowledge of replenishment strategy, demand forecasting, inventory optimization, and allocation planning. Experience with hold and flow optimization and execution, as well as service level and risk management.

Collaboration and Influence: Strong interpersonal skills with the ability to build partnerships and influence cross-functional teams including Merchandising, MP&A, Planning Operations, and Assortment Planning.

Problem Solving and Judgment: Demonstrates strong reasoning ability and independent problem-solving skills. Capable of identifying and addressing issues proactively and directly.

Execution and Planning: Ability to design, plan, and execute complex replenishment…