Manager of Continuous Improvement
Listed on 2026-01-19
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Management
Operations Manager, Program / Project Manager -
Engineering
Operations Manager
Responsible for working with cross‑functional teams to drive process improvements and cost reductions as well as manage both global and local projects for the West Henrietta distribution center. The CI/PM will be responsible for supporting the overall strategic development and execution of project implementation that supports global regulatory requirements and process improvements while identifying risks, issues and developing resolutions. Responsible for management, co‑ordination and completion of projects by performing a variety of tasks that include setting deadlines, assigning responsibilities, monitoring progress and summarizing results.
Develops and deploys standardized best practice methodologies. Utilizing strong written and verbal skills, provide leadership and engineering support to drive improvements in material and information flow, packaging, picking and shipping efficiency, cycle time, lead time, labor utilization, costs and quality in a distribution and secondary packaging environment.
- Creates, executes and manages project work plans in support of business objectives.
- Present project scope, plan and budget to management for review and approval.
- Track project milestones and deliverables. Develops and delivers project status report.
- Ensure project documents are complete, current, and stored appropriately.
- Conduct project post mortems and make recommendations.
- Establish project teams and steering committees as needed and provide appropriate training and/or knowledge transfers.
- Leads project teams to drive process optimization by applying lean, six‑sigma and project management tools.
- Coordinates with other departments to identify and prioritize projects to achieve operational excellence.
- Manages resourcing and day‑to‑day operational aspects of improvement projects for timely completion.
- Identifies and recommends opportunities for waste reduction throughout the facility.
- Collects, analyzes and summarizes data to quantify systemic improvement opportunities.
- Supports process re‑engineering efforts to address specific business requirements.
- Seeks out best practices, latest technologies and implements them accordingly.
- Conducts monthly reviews of ongoing projects to ensure timely execution.
- Utilizes technical expertise and leadership skills to identify and support process improvement activities.
- Utilizes a wide range of engineering, lean, and six‑sigma tools and techniques.
- Partner with senior management to continually develop and revise our strategic technology roadmap.
- Partner with global communities to leverage and develop technology awareness and capabilities.
- Partner with systems analysts and specialists to support systems improvements and continuity.
- Develop and maintain distribution models and simulation protocols for improvement initiatives.
- Assist in the development of operational procedures and guidelines.
- Assist in a wide range of facility, operations and quality performance audits.
- Continually seek out opportunities to increase customer satisfaction.
- Facilitate problem solving and process improvement.
- Facilitate communication, cooperation, and knowledge sharing for all team members and stakeholders involved in assigned projects.
- Inspires team members to pursue excellence, attain goals and achieve their fullest potential.
- Build working relationships throughout the business and interact with shop floor supervisors, hourly employees and plant management to meet objectives.
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