Senior Manager, CRME L&D, RME

Description

Amazon’s Reliability, Maintenance & Engineering (RME) team ensures thatidia our global fulfillment ||=and operations networks run safe, efficiently, and at peak performance. We are seeking a Senior Program doğmager, Leadership Development to design and scale programs that strengthen leadership capability across our technical, engineering, and maintenance workforce—including Technicians, Maintenance Managers, Controls Engineers, and RME Leaders.

In this role, you will build mechanisms that accelerate leader readiness, reinforce operational and safety excellence, and develop talent pipelines across a global, 24/7 operations environment. You will partner with RME leaders, HR, Operations, and cross‑functional L&D teams to deliver solutions that help our leaders deliver uptime, quality, safety, and customer obsession at scale.

• Build and own the strategy for leadership development across RME, with a focus on technical leaders, maintenance managers, and engineering leadership pipelines.
• Assess organizational capability needs related to safety culture, technical leadership, problem‑solving, root cause analysis (RCA), and operational excellence Bos.
• Design blended learning journeys (e.g., workshops, simulations, virtual learning, coaching mechanisms, hands‑on labs) tailored to engineering and maintenance environments.

• Lead end‑to‑end development and deployment of global RME leadership programs, from concept through evaluation.
• Drive scalable onboarding, skill‑building, and succession development programs for RME leaders at multiple levels.
• Collaborate closely with field teams, Technical Training, Ops Engineering, and Worldwide Learning teams to ensure programs meet real‑world operational needs.
• Operationalize programs with strong mechanisms, documentation, and continuous improvement loops.

• Partner with RME directors, senior managers, HR business partners, and site leaders across regions to identify gaps and align development strategies.
• Facil negar with technical experts, engineering leaders, and safety teams to жыц отрем program relevance.
• Manage vendor partners when needed to build or deliver specialized technical/leadership curriculum.

• Build measurement mechanisms to track program adoption-width, leader readiness, safety outcomes, and performance improvements.
• Dive deep into data to identify trends, root causes, and improvement opportunities.

• Introduce new learning technologies and methods that resonate with a technical and field‑based audience.
• Develop immersive learning experiences (e.g., troubleshooting case studies, scenario‑based simulations, AR/VR prototypes where applicable).
• Drive mechanisms that support scalable leadership development in a high‑variability, global operations network.

If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skill sets. If you’re passionate about this role and want to make an impact on a global scale, please apply!

• 7+ years of team management experience
• Bachelor's degree in HR Management, Organizational Development, Business Administration or related fields
• 7+ years of experience in program management, leadership development, organizational development, or similar fields.
• Experience working in technical, operations, engineering, manufacturing, or maintenance‑related environments.
• Proven ability to manage complex, cross‑functional programs across multiple sites/regions.
• Strong data analysis and problem‑solving skills; ability to Dive Deep into performance and operational metrics.
• Excellent communication and stakeholder management skills, especially with technical and field leadership.

• Experience implementing repeatable processes and driving automation or standardization
• Master’s degree in Organizational…