Warehouse Supervisor

Intersection is an experience‑driven Out of Home media and technology company that delivers programming, consumer amenities, and advertising to cities. From free internet access to way‑finding to real‑time information, our products make city life easier and more sustainable. We further enrich cities with experiential programming that inspires and engages people throughout their day. With valuable, diverse audiences in America’s top cities, we provide innovative, data‑driven solutions for brands to reach urbanites at scale.

• Oversees daily preparation, inbound and outbound of material for the Field Operations team to provide support to the Field Repair, Field Maintenance and Bench Repair Teams.
• Manages the shipment schedule in advance to verify that proper supplies and equipment are prepared and ready for movement.
• Ensures all material movement is processed according to designed protocols.
• Help implement process improvements to enhance speed, accuracy, and efficiency.
• Monitor appropriate staff safety training protocols.
• Establishes and maintains effective communication and good working relationships with co‑workers.
• Supports all shipping and receiving.
• Communicates pertinent information regarding materials at risk of depleting.
• Ensures integrity and compliance with all policies, control, procedures and standards including training programs.
• Assist staff with daily warehouse responsibilities and perform warehouse tasks during periods of high volume or staff shortages (ie PTO, Sick, etc).
• Capacity for making quick, intelligent decisions, and initiating appropriate actions.
• Works cross‑functionally to identify and prioritize initiatives to optimize inventory and movement capabilities.
• Implements new materials related processes as well as changes to established processes.
• Support the development of standards, metrics, and procedures that maximize inventory accuracy and capacities. Train and manage these expectations.
• Creates and implements corrective action plans for inventory discrepancies that may include systems, people and/or processes.
• Implements quality audits that uncover root cause issues that are not being addressed by the team.
• Oversees rotable pool management of critical assets.
• Collaborates with Procurement and Logistics teams to establish inventories and maintain adequate levels of materials.
• Supervises, coaches and trains warehouse workforce.
• Oversees physical inventory, replenishment and cycle counting, maintaining an efficient inventory flow with set inventory turns and service level KPIs.
• Ensures the security of high value items in a caged area of the warehouse.
• Demonstrates initiative and is self‑motivated; strives to maintain a steady level of productivity.

• Proven experience as a Warehouse/Distribution Lead or a similar role.
• Tech‑savvy and systematic. Comfortable using a Warehouse Management System (WMS) to track orders, manage inventory, and optimize workflow.
• Excellent leadership and team management skills.
• Effective communication and interpersonal abilities.
• Strong problem‑solving and analytical skills.
• Experienced in fast‑paced warehouse environments.
• Results‑oriented mindset with a focus on continuous improvement.
• Skilled at managing people under pressure. Motivates team to meet high expectations while maintaining a positive and professional work environment.
• Resilient and adaptable. Thrives in high‑pressure environments where priorities can change rapidly.
• A leader, not just a supervisor. Takes ownership of team’s performance and creates a culture of accountability.
• 3+ years experience in a related area as an individual contributor.
• 2+ years supervisory experience.
• Previous experience operating a forklift and pallet jacks.

Total Compensation Range: $50,000 - $70,000

At Intersection we celebrate every voice that makes us unique and every perspective that makes us grow. It’s our shared responsibility to create an equitable environment where every employee contributes to the culture of the company. Our products and offerings impact cities across the world and it’s our goal to represent the diversity and differences that make cities special. We will be relentless in that pursuit, because together we are better.

We encourage applications from all qualified individuals without regard to race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, marital status, disability, and veteran status.

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