Ramp Manager

Join to apply for the Ramp Manager role at Menzies Aviation LATAM.

People. Passion. Pride. This is what has driven our teams since 1833.

Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at over 300 locations in 65 countries, across 6 continents.

But at the heart of our business is our people.

• Job location: JFK, NY, New York
• Reporting to: General Manager
• Job type: Full‑Time, On Site
• Salary: $ – $
• Seniority level: Mid‑Senior level
• Employment type: Full‑time
• Job function: Other
• Industries: Airlines and Aviation

This role is responsible for proactively monitoring the work of assigned employees to ensure that customer satisfaction, safety, security, quality and employee relations meet or exceed standards. The individual maintains and controls all required aspects of the operation in accordance with the corporate security program and TSA legislation, and ensures that audit requirements are always undertaken to maintain compliance. The Ramp Manager will also direct and coordinate activities for baggage and ramp loading operations.

• Review reports and records to ascertain data required for planning department operations.
• Direct and coordinate all air carrier loading and handling functions and ensure workers and equipment are available when and where needed.
• Investigate causes of accidents and recommend safety measures to prevent further occurrences.
• Communicate required information to other managers, supervisors, and departments.
• Meet the Station’s attendance standards.
• Assist in the baggage handling area.
• Conduct shift briefings to ensure staff are organized and informed.
• Read and interpret aircraft weight and balance loading instructions, hazardous material identification labels, aircraft loading manifests, and baggage and cargo routing tags.
• Operate motorized equipment.
• Operate various pieces of ground support equipment.
• Attend mandatory training imposed by the Company and Airlines as per job role.
• Complete shift reports and sign timecards.
• Assist in the preparation of performance evaluation forms.
• Prepare disciplinary incident and termination reports.
• Perform interviewing, hiring, training, appraisal, rewarding, disciplining, addressing complaints, and resolving problems as needed for violations of company policy.
• Hold full accountability to the Station Director for Health & Safety issues, operational and financial performance.
• Conduct routine liaison with customer representatives.
• Liaise with internal and external customers and agencies.
• Produce routine reports.
• Support the development of the business units with accurate and timely project work.
• Lead the station equipment planning cycle.
• Ensure compliance with all internal and external operational and administrative requirements.

You will have a responsibility and duty whilst at work to take reasonable care of the health, safety and wellbeing of yourself and others in accordance with provided information, training, and workplace health and safety rules or procedures. The company is committed to providing a safe working environment for all staff members. In all areas of our business there is a potential risk to the health, safety and welfare of everyone on our sites through the misuse of alcohol and drugs.

The company prohibits such misuse and carries out regular testing to enforce our Substance Misuse Policy.

• Management experience in the Airport Ground Handling business.
• A proven track record in managing a business unit.
• Experience in budgeting and financial management.
• Experience in operational planning and resource allocation.
• A working knowledge of GSE maintenance issues.
• Understanding of the wider airport operational environment.
• Experience and understanding of the commercial issues in aviation.
• Experience of Health and Safety management.
• Must be 18 years of age or older.
• Possess a valid US driver's license with a clean driving record.
• Pass pre‑employment drug screen and physical test.
• Ability to proficiently read, write and speak English.
• Must be comfortable lifting 70lbs…