Group Director, Client Lead

Role Summary

As a Group Account Director (GAD) at Noble People, you'll be at the center of our mission- unlocking client growth, solving challenges with agility, and delivering measurable results. This role calls for a commercially minded leader focused on driving revenue, expanding partnerships, and building lasting client relationships. You'll ensure our work not only exceeds expectations but creates long-term impact.

• Executive Presence
  • Confident, poised, and attentive in every room, balancing curiosity, empathy, and consideration.
  • High emotional intelligence with strong self-awareness and resilience.
  • Confident in taking swift action while remaining humble, open, and eager to learn.
  • A simplifier, able to break down complex challenges into clear assessments and actionable plans.
  • Exceptional communicator who adapts to any audience and excels at difficult conversations.
• Relationship Builder
  • Delivers a flawless client experience, learn, proactive, and consistent communication backed by seamless execution.
  • Perceptive and quick to process; listens deeply, asks sharp questions, and extracts key insights.
  • Energized by building long-term, human-centered relationships.
  • Strategic and influential, indispensable in high-stakes conversations with senior and C-Suite executives.
• Competitive and Committed
  • Commercially savvy with a relentless drive to exceed growth and revenue goals.
  • Shows up with energy, determination, and a growth mindset every day.
• Decisive and Fast
  • Proactive, opinionated, and solution-oriented, anticipates challenges and acts decisively.
  • Confident decision-maker who leads with speed and clarity in both opportunities and challenges.
  • First to spot and seize opportunities, swiftly turning them into actionable plans.

Excellence in Client Leadership

• Deliver a flawless client experience—aligned with both business needs and client ambitions, with proactive planning, clear communication, and a shared drive to win.
• Anticipate challenges and opportunities, offering swift, actionable solutions that maximize results and build trust.
• Be the expert on the client's business and category, using this knowledge to shape impactful strategies and counsel with confidence.
• Elevate conversations by connecting marketing efforts to broader business objectives, proving the value of media investments across the organization.
• Lead bold, strategic discussions backed by creative ideas and data-driven rationale.
• For new clients, own and structure onboarding to set relationships up for long-term success.

• Inspire and guide internal teams to deliver strategies that make Noble People's products indispensable and easy to champion at the highest levels.
• Translate client goals and feedback into clear, actionable steps for internal teams.
• Build strong cross-functional relationships with Strategy, Media, Activation, and Business Development teams to ensure alignment and seamless execution.
• Collaborate closely with creative agency partners to align media strategy with creative vision.
• Partner with Business Development on pitches and new business opportunities.

• Set annual revenue, relationship, and work goals for each account, supported by quarterly action plans.
• Approach every engagement with a growth mindset, identifying opportunities for incremental revenue and organic account expansion.
• Prove Noble People's value by demonstrating tangible business results, winning pitches, and expanding service offerings.
• Proactively upsell capabilities, expand scopes of work, and introduce innovative solutions to drive growth.
• Build staff plans and fee proposals in collaboration with Product and Operations to maintain quality and maximize profitability.

• Proven client partner. Trusted and respected by clients, with a calm, confident leadership style and unwavering reliability
• Growth driver. Strong track record of retaining and expanding business, successfully growing multiple accounts simultaneously
• Industry expertise. Deep experience in account management, client services, or marketing strategy within advertising or media. Bonus points for category…