Executive Director, Account Management, Tom Ford Beauty & Balmain NA
Listed on 2026-01-09
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Management
Retail & Store Manager
Executive Director, Account Management, Tom Ford Beauty & Balmain NA
Join to apply for the Executive Director, Account Management, Tom Ford Beauty & Balmain NA role at The Estée Lauder Companies Inc.
The Estée Lauder Companies Inc. is one of the world’s leading manufacturers, marketers, and sellers of quality skin care, makeup, fragrance, and hair care products. The company’s products are sold in approximately 150 countries and territories under brand names including Estée Lauder, Aramis, Clinique, Lab Series, Origins, M
· A·C, La Mer, Bobbi Brown Cosmetics, Aveda, Jo Malone London, Bumble & bumble, Darphin Paris, TOM FORD, Smashbox, AERIN Beauty, Le Labo, Editions de Parfums Frédéric Malle, GLAMGLOW, KILIAN PARIS, Too Faced, Dr.Jart+, the DECIEM family of brands (including The Ordinary and NIOD), and BALMAIN Beauty.
The Executive Director, Account Management is responsible for leading and executing the strategic vision for Tom Ford Beauty and Balmain in North America. This role serves as the key point of contact for retail partners and owns the end‑to‑end strategy and execution of account management to drive profitable growth across all channels. The leader will inspire and develop a high‑performing team while collaborating cross‑functionally with Marketing, Education, Finance, and global partners to optimize brand performance and deliver net and retail sales targets.
Leadership& Talent Development
- Lead, coach, and inspire a team of Account Leads to deliver results and uphold Estée Lauder’s culture of inclusive leadership.
- Identify talent needs, recruit, and develop team capabilities; support succession planning and career development.
- Foster collaboration across functions and drive an inclusive, growth‑minded culture.
- Define account‑level strategies that align with brand objectives to drive growth, market share, and profitability.
- Oversee execution of 360° retail strategies, including assortment, merchandising, promotions, and localization needs.
- Partner with Marketing and Product Marketing to build omnichannel campaigns, calendars, and activations.
- Drive integration of brick & mortar and to ensure a cohesive omnichannel experience.
- Serve as the primary liaison with key retail partners to drive brand growth and negotiate strategic initiatives.
- Leverage strong retailer relationships to unlock incremental opportunities.
- Support Account Leads in negotiations; step in for the GM when needed.
- Own key P&L metrics, including net/retail sales, demo, co‑op, GWP, and investments; manage to monthly targets.
- Lead the LE process: develop shipment forecasts, review sales trends, and identify risks/opportunities.
- Conduct seasonal P&L reviews with Finance to ensure optimal productivity and profitability across doors.
- Bachelor’s degree required.
- 12+ years of experience in prestige beauty/fragrance, sales, retail, or department store management.
- Strong business acumen and demonstrated success in managing financials (e.g., P&L, ROI).
- Proven leadership in building and motivating high‑performing sales teams.
- Deep understanding of omnichannel strategy and retailer dynamics.
- Excellent negotiation, communication, and presentation skills.
- Highly organized with strong project management skills and attention to detail.
- Proficiency in Microsoft Office Suite; experience with data analytics tools is a plus.
- Willingness to travel domestically up to 30%.
- Think strategically: anticipate future trends and translate vision into actionable plans.
- Align & engage teams: inspire and mobilize others around a shared strategy.
- Embrace change: lead transformation efforts to evolve and grow the business.
- Develop talent: cultivate individual and team growth.
- Build collaborative relationships: work cross‑functionally to achieve shared success.
- Strive for excellence in execution: deliver consistent, high‑impact results with agility.
The anticipated base salary range for this position is $ to $. Exact salary depends on several factors such as experience, skills, education, and budget. Salary range may vary based on geographic…
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