Training Manager

Training Manager

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Are you passionate about shaping exceptional employee experiences and building a culture of continuous learning? We are seeking a hands on Training Manager to lead the development and execution of a best-in-class learning strategy for our multi-site laboratory testing organization.

This is a high-impact role responsible for creating a consistent, streamlined approach to training that empowers employees, strengthens retention, and drives operational excellence. From onboarding new hires to preparing future leaders, you will design and deliver programs that make a measurable difference in performance and engagement.

This leader will uphold our purpose – so the world can trust in what it consumes by fostering a culture aligned to our mission and values:

Purpose: So the world can trust in what it consumes.

Mission: Partner with customers to deliver innovative scientific solutions and expertise.

Values: start with the customer, commit to safety and quality, drive to deliver, act with integrity and support the team.

• Own the Learning Journey: Develop and implement a comprehensive and modernized training framework that ensures consistency and quality across all sites. Ensure training is prioritized according to business needs. Ensure training curriculum evolves with changing business capability needs.
• Transform Onboarding: Lead the design and execution of an engaging first-year onboarding experience—critical to employee success and retention.
• Build Skills & Careers: Oversee technical, professional, and leadership development programs that enable career progression and readiness for future roles.
• Measure What Matters and Enable Accountability: Manage a Learning Dashboard of KPIs to track training effectiveness, completion rates, and impact on business outcomes. Use data-driven insights to continuously improve training effectiveness and drive accountability.
• Enable Local Teams: Mentor and enable regional Training Specialists through a Train-the-Trainer program, ensuring they have the tools and guidance to deliver excellence locally.
• Collaborate for Impact: Partner with Operations, HR, Quality/Regulatory, Safety, and other stakeholders to ensure training meets compliance standards and supports organizational goals.
• Innovate & Improve: Continuously evaluate and enhance training content, delivery methods, and measurement practices to keep learning engaging and effective.

• Bachelor’s degree required (Education, Organizational Development, HR, or related field preferred).
• 5–10 years in adult learning and development within an operational or multi-site environment.
• Experience in multisite, preferably regulated, environments (laboratory, healthcare, manufacturing).
• Proven success in designing and implementing training programs that drive measurable results.

Technology savvy with experience working in Learning Management Systems

• Strong attention to detail is required in QC’ing training content and materials
• Ability to lead through collaboration and inspire a culture of learning.
• Ability to analyze data and translate insights into actionable strategies.
• Strong organizational and skills
• Exceptional communication and facilitation skills with the ability to influence across multiple levels and locations.

Quality Excellence:
Promote a culture where quality is embedded into every action in self and others.

• Customer-Focus:
  Through training efforts, enable timely, high-quality results and solutions that build trust with our partners, meet and exceed customer expectations and enhance our reputation in the market to expand business opportunities.
• People-Centricity:
  Contribute to a safe, engaging, and inclusive environment. Be present and accessible, ensuring team members are supported, empowered, trained and motivated to perform at their best and reach their full potential.
• Profitability:
  Under direction of the lab leader, encourage and enable efforts to drive cost efficiency within the lab through managing labor and scheduling, courier, inventory and optimizing…