Business Manager, Markets Americas

Job Summary

We’re looking for a strategic and solutions-driven Business Manager to support our Financial Markets

FM) business in the Americas. In this pivotal role based in the NY Dealing Room, joining a team of 4, where your responsibilities will include business enablement, business risk management, local governance, conduct and supervision, change management including regulatory implementation, and dealing room management. If you’re a connector, a critical thinker, and someone who thrives in dynamic environments—this could be the perfect role for you.

Strategic & Operational Leadership

• Partner with FM Country Head to implement local and global business strategies.
• Facilitate Business Risk Forums and ensure effective supervision of Front Office staff.
• Drive cross‑functional alignment between global and local teams to share best practices.

Governance & Risk Management

• Identify and mitigate operational risks across the Markets business.
• Support audit coordination, regulatory readiness, and product governance.
• Lead operational controls and ensure full compliance with internal and external policies.
• Ensure the Supervision Framework for Series 24 Supervisors is well managed.
• Support the Markets Americas head in the Cluster Conduct Forums.
• Support local product enablement through the Product Governance process ensuring effective review of new Products prior to roll out.
• Help in the preparation of all materials for Americas Risk Committee, US Risk Committee (Board Level Committee), CEO Certification, AML Certification, Annual Legal Entity Strategy Document.
• Coordinate and document Risk & Control Self Assessment (RCSA)

Process Efficiency & Business Support

• Continuously review and enhance processes to increase effectiveness and scalability.
• Oversee key support functions such as capacity planning, licensing, Dealing room management, Business Continuity planning, and cost management.
• Ensure timely, accurate, and reconciled reporting submissions in partnership with Operations and other stakeholders.
• Run initiatives involving local regulatory changes.
• Review local processes and, where possible, drive the alignment to the Group.

Key‑Skills and Qualifications

• Strong knowledge of Financial Markets products and infrastructure
• Ideally have some knowledge of US Broker Dealer
• Excellent analytical and presentation skills
• Confident communicator with problem‑solving mindset
• Proven ability to manage projects and cross‑functional initiatives.
• Comfortable working independently and collaboratively in high‑paced environment
• Bachelor’s degree or postgraduate qualification in Finance, Business, or a related field
• 5-8 years’ experience in a Financial Markets, Middle office, Operations, or Risk/Control environment
• Proficiency in MS Word, Excel, and Power Point
• Fluent in English

We’re an international bank, nimble enough to act, big enough for impact. For more than 170 years, we’ve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you’re looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you.

You can count on us to celebrate your unique talents and we can’t wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you’ll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some…