Program Director

Program Director – The Fedcap Group

Join to apply for the Program Director role at The Fedcap Group
. Get AI-powered advice on this job and more exclusive features.

The Program Director oversees the strategic and operational management of the Pathway Home 6 program. This role ensures high-quality service delivery, supervises staff, drives program outcomes, leads outreach efforts, manages partnerships, and ensures compliance with performance metrics and reporting requirements. The Director plays a key role in staff development, data integrity, and continuous improvement of program services.

• Lead the development and implementation of program policies, procedures, and training materials.
• Ensure program activities align with organizational goals and standards.
• Manage relationships with external partners and stakeholders to support program success.
• Monitor and evaluate program performance and implement improvements as needed.
• Ensure program performance metrics are met or exceeded.
• Supervise program staff and provide regular performance feedback.
• Facilitate onboarding and training for new hires.
• Promote a culture of accountability, collaboration, and professional growth.
• Provide training and guidance on situational awareness for staff working in a jail setting.
• Oversee program budget and ensure alignment with financial targets.
• Ensure timely and accurate reporting of program metrics.
• Support audit preparation and compliance reviews.
• Monitor budget compliance and maintain acceptable variance.
• Analyze program data and develop action plans to address performance gaps.

• Bachelor’s degree or higher in Social Work, Psychology, Public Administration, or related field.
• Minimum of 3 years supervisory experience or 5 years in program management.
• Experience in budget management and program operations preferred.
• Experience working with justice-impacted individuals, public assistance recipients, and those affected by poverty.
• Strong leadership and team-building skills.
• Knowledge of trauma-informed care and culturally responsive practices.
• Pass DOC clearance for access to Rikers Island.

$100k-$110k annually

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.

Fedcap, Inc. makes high outcome, life-changing, sustainable differences for individuals and families to improve their economic well-being through work. We offer a wide array of programs and services to help individuals achieve success in education and employment and become self-sufficient adults. Our specific focus areas include case management, work readiness, vocational and employer based training, job placement and post placement supports.

Fedcap, Inc. provides a broad range of services to thousands of individuals across a growing footprint, helping them achieve economic and social well-being. Our team of talented, caring staff are passionate about our work. They are committed to ensuring that every individual served can experience the dignity that comes from a job. Fedcap, Inc. launched as part of The Fedcap Group in 2018.
Website: (Use the "Apply for this Job" box below)./