Mentor Manager

Join to apply for the Mentor Manager role at EF High School Exchange Year

EF High School Exchange Year is seeking a dynamic, organized, and experienced professional to join our summer programs team as a Mentor Manager for the Welcome Camp program. This critical leadership role involves ensuring smooth program operations, overseeing the Lead Mentors and Summer Mentors, and fostering a supportive and high‑quality experience for all participants.

Thornwood, NY

• Significant prior experience with EF HSEY’s summer programs, preferably in a leadership capacity such as Lead Mentor or operations roles.
• Outstanding leadership and team management skills, with experience mentoring and guiding others.
• Excellent problem‑solving, critical thinking, and maintaining composure under pressure.
• Exceptional organizational skills and attention to detail.
• Effective communication, adapting to diverse audiences and addressing challenges with maturity and professionalism.
• Thrives in fast‑paced environments while maintaining a clear focus on program goals.
• Independent and has strong entrepreneurial spirit.
• Passionate about creating positive and impactful experiences for international students.

As the Mentor Manager, you will take on a pivotal role in our summer programs, leading the Senior Staff team and ensuring the success of all mentoring and logistical efforts. Your responsibilities include:

• Supervising, coaching, and providing accountability for the Lead Mentors and Summer Mentors.
• Overseeing the planning and execution of program logistics, including student arrivals and departures, and overall coordination to ensure seamless experiences for participants.
• Ensuring alignment between program objectives and staff performance by conducting regular check‑ins and providing constructive feedback.
• Collaborating with program leadership to address challenges and implement improvements.
• Facilitating team training sessions, fostering skill development and a positive team culture.
• Monitoring and maintaining the overall quality and consistency of the student experience across sessions.
• Supporting emergency response efforts and ensuring student safety during critical incidents.

This is a full‑time, seasonal leadership position requiring a commitment for the duration of the summer program. The Mentor Manager is estimated to work 45‑60 hours per week at $17/hour, with any overtime hours paid at time and a half. EF provides room and board for the duration of the program.

EF Welcome Camp includes four (4) program sessions and training periods as outlined below:

• Arrival to campus:
  July 12
• Senior Staff Training:
  July 13‑16
• All‑Staff Training:
  July 17‑22
• Week 1:
  July 23 – July 28
• Week 2:
  July 30 – August 4
• Week 3:
  August 6 – August 11
• Week 4:
  August 13 – August 18
• Depart from campus:
  August 19

At EF High School Exchange Year, we believe in creating life‑changing experiences for both our students and staff. As a Mentor Manager, you will play a key role in shaping the success of our programs, mentoring staff, and leaving a lasting impact on the lives of exchange students from around the world. Join us and help create unforgettable memories for everyone involved!