Account Manager​/Janitorial - Coconut Creek, FL

Full-Time - Account Manager/Janitorial - Coconut Creek, FL Address Coconut Creek, FL, US Compensation $52,000.00 - $55,000.00/year

As an Account Manager, you will oversee a key Marsden account in our local market. The Account Manager will execute a high level of customer care, ensuring the cleanliness and appearance of the facility, and will oversee the training and development of the team to provide a safe and respectful work environment for all.

• Conduct daily building inspections to maintain a quality level that meets the customer’s and the Company’s standards.
• Manage all associate-related matters including time and pay, training, safety, discipline, performance appraisals, damage or theft complaints, etc.
• Complete all documentation to include personnel action forms, verbal or written warnings, first report of injury, incident report, attendance verification, opening requisitions, etc.
• Know and understand the budget for labor, supplies, and equipment of the facility. Report adjustments in vacancies and other items affecting the budgets. Must be able to operate within a changing budget environment. Demonstrate ability to interpret and manage the annual budget review process for the facility.
• Maintain an inventory of cleaning products and supplies and ensure cleaning equipment is accurately inventoried and in safe working order.
• Be responsible for the overall cleanliness and appearance of the facility.
• Manage 3 direct reports and a staff of up to 30+ employees.
• Meet with the customer regularly and correct any deficiencies within 24 hours.

• Must have a coaching mindset and be a champion of your team.
• Clearly and effectively formulate directions for others, effectively conveying expectations and what success looks like.
• Build authentic relationships within the organization, with customers, and with the community.
• Strong employee and client focus.
• Clearly demonstrate sound decision making and creative problem-solving skills.
• Possess personal qualities of integrity, credibility, and commitment to organizational values.
• Exceptional communication, organizational, and interpersonal skills, with strong ability to make decisions.
• Proficient written and verbal English communication.
• Ability to work in a fast-paced environment with changing priorities.

• Minimum 2-3 years of janitorial, facility service, or similar service-based related experience.
• Must have experience managing front line service industry employees.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Previous budgeting and/or P&L experience preferred.

While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle or feel objects and tools or controls; reach with hands and arms; climb, stoop, kneel or crouch; talk or hear; and taste or smell. The employee must regularly lift and/or move up to 15 pounds and frequently lift and/or move up to 50 pounds.

Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

Marsden Services and its affiliates provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, creed, ancestry, sexual or affectional orientation, marital or veteran status, color, religion, sex, national origin, age, disability, genetics, status regarding public assistance or any characteristic protected under federal, state, or local law.