Senior Manager - Consumer - Consumer Goods Strategy, North America

Overview

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In the United States — Atlanta | New York | Chicago | Boston. Simon-Kucher focuses on unlocking better growth for clients by optimizing every lever of their commercial strategy – customer engagement, product, pricing, innovation, marketing, distribution, and sales. Our North American Consumer sector serves a broad base of industry-leading and high-growth clients across Consumer Goods, Retail, and Leisure, Travel, & Tourism, delivering clear and actionable growth strategies using advanced analytical techniques, large-scale primary consumer research, and behavioral science.

We are hiring a Senior Manager level individual to support our growing Consumer Goods business. The role focuses on expertise in Revenue Growth Management (RGM) advisory, coupled with broader end-to-end commercial-excellence experience. This individual will join a high-performing unit delivering best-in-class RGM strategies across the consumer goods universe. The position offers fast development into a leadership role within the practice.

• As a Senior Manager, you will be a vital member of our Consumer consulting team focused on Consumer Goods strategy, with particular focus on commercial excellence.
• Lead and manage the delivery of client engagements while elevating analysis and insights, and infusing client-centric depth for content, expertise, and knowledge to project deliverables.
• Experience in market segmentation (e.g., demand spacing, occasion strategy, consumer segmentation), channel & customer strategy, go-to-market strategy, revenue growth management (e.g., pricing, price-pack architecture, promotions excellence, trade investment, and active mix management), and sales excellence (e.g., sales force effectiveness, customer management, incentives).
• Drive project planning and execution by ensuring alignment of project delivery to client needs and objectives, and manage project cost structure and margin.
• Lead and guide a large team of junior consultants to develop innovative and actionable insights and recommendations using data, analytics, and research that deliver impact for clients.
• Develop trusted senior-level advisory relationships by delivering high-quality, tailored recommendations that clients can execute to realize benefits.
• Engage senior client audiences at all stages of their commercial growth strategy, understanding client needs and obtaining buy-in for recommendations and solutions.
• Expand and develop relevant new capabilities, tactics, and tools to advance client business goals.
• Identify and engage prospective clients to understand their needs, priorities, and challenges and expand our commercial growth strategy footprint, offerings, and client base.
• Provide exceptional client service and client-focused communication, including during challenging situations.
• Prepare client-ready deliverables and present findings and recommendations to senior client audiences, incorporating client feedback.
• Manage multiple engagements and project teams, including developing team members through coaching and feedback.
• Lead project teams to defined end-goals with clear roles, strong project management, and primary client contact.
• Create engagement workplans and guide the team through project activities, including primary/secondary research and qualitative/quantitative analysis to derive key insights and takeaways.
• Oversee the work of team members across engagements, providing timely feedback to balance timelines and deliverable quality.
• Steer the growth of Simon-Kucher's Consumer sector in the Consumer Goods practice by contributing to priorities, pursuing new business opportunities, and developing thought leadership and client content; pursue follow-on opportunities with existing clients.
• Stay current on business and industry trends relevant to clients; analyze existing processes and tools for improvement.
• Coach and develop consultants; act as Career Development Advisor to junior team members.
• Demonstrate empathy and emotional intelligence in managing conflict and communicating change.
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