Director of Building Maintenance; Lighthouse

Overview

Primary Function/Purpose
Under the supervision of the Program Director, the Director of Building Maintenance oversees all maintenance, janitorial, and capital improvement projects for our Lighthouse location in Long Island City, NY. This includes the care, cleaning, and inspection of public spaces within the development such as buildings, grounds, and garbage disposal areas, in accordance with established procedures. This individual will ensure all building systems are maintained in working order, and recruit/interview for vacancies as coordinated by the Human Resources Department.

Responsibilities include supervising, scheduling, and assigning duties to the maintenance and janitorial staff, as well as ensuring the building meets all building compliance requirements as defined by DOB, HPD, FDNY and other government authorities. This person must also be on-call for emergencies during off hours and report to the property.

Minimum Qualifications

• An education in the trades and five (5) or more years of experience in facilities and/or residential building maintenance
• Two (2) or more years of supervisory experience and a track record of hiring, developing, and retaining high-performing teams
• A minimum of three (3) or more years of building management experience, with a minimum of two (2) years of shelter experience
• 3-5 years of experience in building construction, maintenance, and repair is preferred
• Must be willing to obtain necessary training and certifications as related to the position and building requirements

Maintenance

• Oversee all building systems, maintenance, repairs, and modifications
• Observe work operations, procedures and environment to identify possible hazardous conditions or unsafe work practices, formulate corrective measures for safety
• Monitors work orders and ensures repairs are completed within prescribed guidelines, coordinate the completion of repair and close out work orders in Yardi system in accordance with established procedures
• Ensure work performed by staff is completed satisfactorily and follow up on any deficiencies
• Maintain a preventative maintenance schedule and ensure pre-seasonal preparation of HVAC and building systems
• Perform or oversee routine tasks such as plumbing, electrical work, HVAC systems maintenance, and carpentry
• Maintain a Preventative Maintenance schedule and ensure pre-seasonal preparation and maintenance for building systems are carried out as scheduled
• Weighs the pros and cons of different solutions, considering cost, time, and resources
• Adjust, maintain, and clean all machinery and equipment, maintain in compliance with all rules and regulations including heating, plumbing, motors, fans and electrical parts
• Handle emergency repairs quickly to minimize disruptions to the quality of life for clients and staff
• Obtain estimates and quotes for repairs, renovations, and supplies
• Liaise with vendors and service providers for repairs on various projects
• Maintain basement storage areas in an orderly, safe, and hazard-free manner
• Repair or replace inoperable appliances
• Ensure client rooms and common areas are painted as needed
• Maintain exterior parts of the building, ensuring good upkeep for walkways, building face, etc.
• Maintain vacancy reports off offline units for repairs and materials needed for turnover; ensure room turnovers are completed within the DHS guidelines
• Manage snow removal, landscaping, and garbage disposal
• Cover shifts with associated duties and tasks, in the absence of staff
• Conduct unannounced site visits during off hours and days, to monitor staff performance and ensure the site is maintained, cleaned, and in good repair
• Will work independently, meet deadlines, multitask, and solve problems, working under a moderate to high degree of pressure
• Provide supervision and document it, taking immediate disciplinary actions when necessary
• Collaborate with AVP and procurement department to obtain bids for building projects
• Follow up on local law requirements
• Be proactive with the ability to take initiative

Maintenance and Janitorial Staff

• Assign daily maintenance tasks to maintenance and janitorial staff through work order system and follow up through their completion of assigned tasks
• Ensure placement of trash and recyclables on the street for pick up per Department of Sanitation’s schedule for pick up
• Assign janitorial staff to cleaning tasks to keep common areas, lobby, hallways stairwells, elevators, walls, doors, glass fixtures, and floors are clean and well maintained
• Assign janitorial staff to clean vacant rooms, log and store properties left by clients in identified storage area
• Ensure all staff wear proper uniforms
• During cold temperatures, ensure all walkways are free of ice and snow
• In the absence of the custodial staff sweep, mop, dispose of trash, and handle snow removal during inclement weather
• Provide supervision, coaching, and training for staff as needed; ensure staff attend scheduled training
• Attend hearings for any violations as…