Lead Maintenance Engineer

Overview

Casa Cipriani is a five-star luxury hotel, private members-only club, and distinguished event venue housed within the iconic Battery Maritime Building in New York City. Combining timeless elegance with modern comfort, Casa Cipriani is dedicated to offering exceptional service, craftsmanship, and attention to detail in every aspect of the guest and member experience.

Lead Engineer — The Lead Engineer is a senior member of the Engineering team responsible not only for maintaining Casa Cipriani’s facilities to the highest standards of luxury, safety, and functionality, but also for providing day-to-day leadership and technical guidance to Engineers and maintenance staff.

This role serves as a working lead who supports departmental operations, oversees work quality, assists with task prioritization, and ensures timely completion of preventive and corrective maintenance across hotel, club, banquet, and back-of-house areas. The ideal candidate is technically strong, highly dependable, and capable of leading by example in a refined luxury hospitality environment.

• Perform advanced maintenance and repair tasks on property systems, fixtures, and equipment, ensuring all areas remain fully operational and maintained to five-star standards.
• Inspect, troubleshoot, and perform repairs on electrical, plumbing, mechanical, HVAC, and safety systems.
• Conduct preventive maintenance and routine inspections of building systems and equipment.
• Perform carpentry, painting, wall repair, furniture repair, and installation work as needed.
• Support banquet, club, and event operations with lighting, climate control, sound systems, and power requirements.
• Assist licensed tradespeople and vendors during specialized repair work and projects.
• Perform outdoor maintenance tasks as required (landscaping, sweeping, snow removal, etc.).
• Ensure engineering work areas, storage rooms, and workshops remain organized, clean, and safe.
• Maintain accurate documentation of maintenance activities using the property’s work order system (e.g., HotSOS).
• Identify, escalate, and document major repair needs or capital replacement items.

• Act as the lead point of contact for Engineers during assigned shifts in the absence of the Director of Engineering.
• Help assign daily work orders and prioritize tasks based on operational needs and guest impact.
• Provide hands-on training and guidance to Engineers and new team members on procedures, safety, and quality standards.
• Monitor quality of work performed by team members and provide real-time coaching to ensure brand standards are met.
• Support scheduling coordination and coverage needs as directed by the Director of Engineering.
• Serve as a liaison between Engineering and other departments (Housekeeping, Front Office, Culinary, Banquets, Club) for maintenance-related matters.
• Assist with inventory control of tools, parts, and supplies; report reorder needs.
• Participate in departmental projects, system upgrades, and facility improvement initiatives.

• Follow all safety, fire, and environmental procedures; ensure team adherence to safety standards.
• Immediately report hazards, unsafe conditions, or compliance concerns.
• Uphold Casa Cipriani’s standards of professionalism, discretion, and service excellence at all times.
• Perform additional duties and special projects as assigned by the Director of Engineering.

• High school diploma or equivalent required; technical or trade school certification preferred.
• Minimum 4 years of experience in hotel, luxury residential, or commercial engineering/maintenance.
• Prior experience leading or mentoring team members preferred.
• Strong problem-solving ability and capacity to work independently on complex repairs.
• Excellent communication and teamwork skills; able to interact professionally with guests, members, and colleagues.
• Flexible schedule, including weekends, holidays, and evenings.
• OSHA certification, EPA refrigerant handling certification, or other trade licenses preferred.

• Ability to walk, stand, bend, and perform…