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Legal Engineer - Agent Deployment

Job in New York, New York County, New York, 10261, USA
Listing for: Norm AI, Inc.
Full Time position
Listed on 2025-12-12
Job specializations:
  • Law/Legal
Salary/Wage Range or Industry Benchmark: 175000 - 225000 USD Yearly USD 175000.00 225000.00 YEAR
Job Description & How to Apply Below
Location: New York

About Norm Ai

Norm Ai, the leading Legal & Compliance AI company, has a client base with a combined $30 trillion in assets under management. By turning legal code into AI code, Norm enables enterprises to move faster and more comprehensively in their legal and compliance processes with reliability and trust.

Norm’s platform combines frontier AI, proprietary legal reasoning systems, and embedded legal and regulatory expertise.

We have recently raised more than $140 million, backed by Blackstone, Bain Capital, Vanguard, Citi, New York Life, TIAA, Coatue, Craft Ventures, Henry R. Kravis (KKR co-founder), and Marc Benioff (Salesforce CEO).

Norm Ai pioneered Legal Engineering, the process that empowers lawyers to build and supervise domain-specific AI agents with Norm’s proprietary suite of no-code software tools. We hired dozens of lawyers from premier U.S. law firms and trained them as Legal Engineers, who specialize in Large Language Model powered legal workflows.

Norm Ai technology is deployed inside many of the largest and most consequential institutions in the world. The company is growing quickly and hiring across all teams.

This Role

As a Legal Engineer
- Agent Deployment at Norm Ai, you will occupy a pivotal role at the intersection of law, technology, and client success. Your primary responsibility will be to act as a legal subject matter expert by deeply engaging with clients as they navigate complex compliance and regulatory challenges using the Norm Ai platform. You will guide client onboarding and lifecycle engagement, ensuring clients maximize the platform's value while aligning their business objectives.

In this role, you will collaborate closely with internal teams—including Client Engagement, Sales, Legal Engineering and AI Engineering—to ensure seamless client experiences and proactive solutions. You will translate legal, compliance, and business issues into actionable insights, becoming a trusted partner to our clients by surfacing client feedback and identifying opportunities to enhance the platform. You will also leverage our internal tools to further develop automated analysis of regulations.

You will need to be comfortable presenting and navigating nuanced discussions on regulatory and compliance topics, and wherever possible, you will seek to go above and beyond to meet their needs and demonstrate the value of Norm Ai. Whether it's preparing insights, conducting in-person, on-site client sessions, or dissecting complex documentation, your work will underscore Norm Ai’s value proposition. You will connect the dots between regulatory landscapes, clients' operational contexts, and Norm Ai’s technology, driving success for both our clients and our company.

Beyond client interactions, you will contribute to strategic initiatives, producing thoughtful, metrics-driven materials that help tell Norm Ai’s story and advance its mission.

Responsibilities:
  • Drive Client Success: Actively participate in and help lead client onboardings, ensuring a smooth adoption of the Norm Ai platform. Serve as the regulatory and compliance expert in client engagements, providing personalized support and ensuring clients derive maximum value from the platform.

  • Regulatory Expertise and Analysis: Offer sophisticated insights on regulatory and compliance matters, connecting these insights to the platform’s capabilities and the client’s unique needs. Leverage our internal tools to further tailor our automated analysis of regulations to our clients' needs.

  • Strategic Advocacy: Capture, organize, and present feedback that shapes product enhancements and improves client outcomes.

  • Build Client Trust: Cultivate long-term relationships with clients, becoming a trusted advisor by proactively addressing challenges and identifying opportunities to add value.

  • Custom Solutions: Develop tailored solutions, including preparing collateral, reviewing regulatory documents, and providing clients with actionable advice specific to their industry and organizational goals.

  • Proactive Problem-Solving: Identify and resolve potential client issues, coordinating with internal teams to ensure timely and successful outcomes. Resolve any issues in…

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