Care Manager Assistant - Spanish Speaking; Bronx, NY

Care Manager Assistant - Spanish Speaking (Bronx, NY) (Education)

Job Requisition

The Care Manager Assistant provides face‑to‑face visits, ongoing support and care coordination to members. Responsibilities include face‑to‑face visits, communication and follow‑up with members, reviewing of person‑centered service plans with members/family and coordination of covered and non‑covered benefits. Fieldwork required.

• Conduct multiple types of mandatory face‑to‑face visits based on need
• Schedule members due for face‑to‑face visits
• Meet weekly productivity expectations
• Complete necessary documentation, scripts, activities and follow‑ups to ensure all items are addressed at time of visit
• Understand and support company‑wide goals based on direction
• Participate in weekly team meetings and ongoing training
• Other duties as identified as a necessary part of employees' role

• Able to travel and conduct home visits
• Knowledge of member assessment procedure
• Excellent interpersonal skills and ability to speak effectively with members and employees of the agency
• Demonstrates the ability to effectively communicate information with members of all ages and socioeconomic levels
• Ability to read and interpret documents, understand and execute workflows

• Appropriate background and experience in Care Management and/or MLTC services.
• Bilingual preferred (Cantonese/Mandarin).
• Bilingual preferred (Spanish).

Pay: $29–$31 per hour

Work Location: On the road — Manhattan and The Bronx

Schedule: Monday to Friday