Intake Coordinator Marketing Director Bilingual EnglishSpanish

Benefits:

• 401(k)
• Bonus based on performance
• Competitive salary
• Health insurance
• Paid time off

Intake Coordinator / Marketing Director – Bilingual (English/Spanish) Personal Injury Law Firm | Midtown Manhattan + Corona, Queens Full-Time | $65,000–$75,000/year

We are a growing plaintiffs' personal injury law firm with offices in Midtown Manhattan and Corona, Queens. We proudly serve New York City's Latino community, with a strong focus on construction accident and labor law cases. Our team is dedicated, fast-paced, and deeply committed to fighting for injured workers.

We are looking for a dynamic, people‑first bilingual professional to serve as the face of our firm in both our office and our community. This is a hybrid role combining client intake, lead conversion, and community marketing. If you love connecting with people, thrive in a fast‑paced environment, and are passionate about serving the Latino community, we want to hear from you.

• Answer incoming calls and conduct thorough client intakes, screening potential cases before presenting them to an attorney for review.
• Consult with prospective clients who call for free consultations and guide them through the process of signing with the firm.
• Represent the firm at community events, health fairs, churches, cultural events, and other gatherings in the Latino community — particularly in Queens and surrounding areas.
• Build and maintain relationships with community organizations, contractors, labor groups, and referral sources in the Ecuadorian and broader Latino community.
• Film and coordinate client video testimonials for use in the firm's marketing.
• Assist with social media content, outreach materials, and other marketing initiatives in both English and Spanish.
• Maintain accurate intake records and follow up with potential clients.

• Fully bilingual in English and Spanish — written and spoken fluency required (Spanish spoken in the Ecuadorian/Latin American community is a strong plus).
• Prior experience in legal intake, sales, client relations, community outreach, or marketing.
• Comfortable and confident on camera and in public‑facing roles.
• Strong phone presence — you can build rapport quickly and close a consultation.
• Knowledge of or willingness to learn New York Labor Law, construction accident cases, and the personal injury intake process.
• Self‑motivated, organized, and able to work independently at our Corona, Queens satellite office as needed.
• Must have legal authorization to work in the United States — we are unable to sponsor visas or provide off‑the‑books employment. Employment eligibility verification (Form I-9) is required.

• $65,000–$75,000 annual salary commensurate with experience.
• Opportunity to grow with a firm that is deeply embedded in its community.
• Meaningful work helping injured workers get the justice they deserve.

Submit your resume and a brief cover letter explaining your connection to the Latino community and any relevant experience in legal, sales, or community outreach.