Telecomm & Technology Operations Technician

About this Role:

As a CBRE Telecomm & Technology Operations Technician, you will play a key role in supporting critical technology infrastructure within a corporate office environment. In this role, you’ll handle complex hardware installations and upgrades, as well as perform testing and troubleshooting of components to ensure optimal performance and reliability.

This position is part of the Critical and Technical Services team, which delivers essential technical maintenance and support in high-demand client environments. Beyond day-to-day operations, you will also provide IT Project Management for a variety of initiatives, including small, medium, and large-scale rollouts tied to corporate real estate construction projects. These projects may include complete site or floor buildouts, branch remodels, corporate office expansions, and office relocations.

Location :
Manhattan, NY Corporate Office Environment On-site/In-Office

• Coordinate and oversee hardware and cable installations (routing, terminating, structured cabling) including troubleshooting and testing.
• Perform remote hands support (e.g. power cycles, physical environment and cabling inspections, swap out failed components, hardware upgrades, IoT sensor troubleshooting and triage, testing of copper and fiber cables, handling storage media, and enter troubleshooting commands).
• Manage small to medium sized projects – Space planning, power requirements, cabling requirements, support for IT projects.
• Meticulously document all deployed devices, including serial numbers, MAC addresses, physical locations, network configurations, and installation dates in the asset management system (CMDB).
• Prepare incoming and outgoing shipments. Compare packing lists with purchase details to ensure accurate make, model, and quantities are received and processed.
• Support Service Management and related processes by creating and updating assigned tickets. Assist with the physical access processes to ensure white spaces / comms spaces are secure.
• Assist with physical audits and enter findings into infrastructure management systems.
• Provide assistance during Power Maintenance Events.

• High School Diploma, GED, or trade school diploma with 1-2 years of job-related experience. In lieu of a diploma, a combination of experience and education will be considered.
• Meet the physical requirements of this role including stooping, standing, walking, climbing stairs/ladders, and the ability to lift/carry heavy loads of 50 lbs. or more.
• Ability to follow basic work routines and standards in the application of work.
• Communication skills to exchange straightforward information.
• Working knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
• Strong organizational skills with an inquisitive mindset.
• General knowledge of infrastructure, related components and respective testing methods.
• General knowledge of electrical distribution, power consumption, and standard testing methods.
• Basic understanding of Voice/Data equipment heat dissipation, containment, and air flow standards.
• Basic math skills. Ability to calculate simple figures such as percentages.
• Applicants must be authorized to work in the United States without the need for visa sponsorship now or in the future.

When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values – respect, integrity, service and excellence – and we value the diverse perspectives, backgrounds and skillsets of our people.

At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants.

• Benefits start 1st of the month:
  Medical, dental vision, PTO, 401k, etc.
• Internal advancement available after 6 month mark
• Competitive Pay

Applicant AI Use Disclosure
We value human interaction to understand each candidate's unique experience, skills, and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.