Senior Claims Consultant; Commercial Lines

New York, NY, USA

Alliant Insurance Services is one of the nation’s largest and fastest-growing insurance brokerage and consulting firms. We operate through a network of specialized national platforms and local offices to offer our clients a comprehensive portfolio of solutions built on innovative thinking and personal service. Alliant is changing the way our clients approach risk management and benefits, so they can capitalize on new opportunities to grow and protect their organizations.

Partner with Producers on servicing existing accounts and soliciting new business. Provide clients with expert claims consultation and reviews on complex clients and claims. Identify and recommend process improvements to cost-effectiveness, compliance, and client servicing. Responsible for providing coverage and policy interpretation on complex claims for many lines of overlapping coverage and legal issues. Independent responsibility for managing and coordinating complex claims between production, carrier(s), lawyers, vendors, and other internal and external stakeholders.

A particular expertise in Property coverage and large/complex Real Estate-specific clients. Experienced knowledge of other P&C coverages necessary. In depth understanding of, and comfort of working within a large brokerage team required.

• Manages claims status and prompts various parties, brokers, staff, clients, and adjusters to take the next step, including prepayment, partial payment, gathering information, and working with subrogation contacts.
• Partners with client legal counsel on coverage, claims, and strategy for settlement.
• Manages primarily medium to large, complex claims.
• Manages and oversees claims data in the database, including claims updates, running claims runs, analyzing claims information, and preparing information for underwriting and/or client review.
• Prepares coverage arguments for client advocacy and forms coverage positions as a client advocate.
• Provides coverage/policy interpretation for large property and casualty claims.
• Prepares and analyzes loss valuations.
• Attends claims meetings with clients, carriers, legal counsel, and adjusters to review claim status and resolve and settle issues.
• Provides follow-up calls and written correspondence and keeps records of all work done on behalf of our clients.
• Partners with the client on case preparation and support as needed.
• Uses negotiation skills to provide the best possible outcome for clients as needed.
• Builds and establishes strong relationships with carriers, adjusters, and clients.
• Develop training materials with a client and service team perspective for coverage reviews, loss reporting procedures, and claims guidelines in handling various situations.
• Delivers claims training in person and client workspace as needed.

• Bachelor's Degree or equivalent combination of education
• Twelve (12) or more years of related work experience
• Substantial experience with Commercial P&C claims handling and adjusting and prior brokerage experience required
• Juris Doctor, CPA, or other professional license, strongly preferred
• Possession of CPCU, AIC, and/or ARM or other property-specific designation, strongly preferred
• Valid Property and Casualty Broker-Agent license or willingness to obtain within 90 days of start

• In-depth knowledge of all commonly encountered P&C insurance coverage and Risk Management concepts and techniques
• Proficient in Microsoft Office products
• Excellent verbal and written communication skills
• Good leadership, problem-solving, and time-management skills
• Advanced analytical skills
• Good planning, organizational, and prioritization skills
• Ability and motivation to work independently and proactively
• Ability to interface with executives – internal and external

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We are proud to provide comprehensive, high quality employee programs to meet employees’ needs now and in the future, including a very competitive financial package. We encourage you to explore what we have to offer.

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Alliant Insurance Services, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, age, religion, gender, sexual orientation, gender identity, national origin, disability, protected veteran status or any other protected status.

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