MRSGM NA Associate Account Manager, Surety Bonds

Munich Re Specialty Global Markets North America (MRSGM N.A.) is looking for enthusiastic individuals to join us as we grow. As part of Munich Re Group, we are a unique organization providing expertise in specialty and marine lines of insurance as well as surety risks and customs bonds with in‑house claims solutions.

We are seeking a full time Associate Account Manager, Surety Bonds to join the Roanoke Insurance Group division as a hybrid employee in our New York, NY office reporting to the Regional Product Manager, Surety Bonds.

• Develop and maintain positive relationships with clients, as well as surety underwriters, to coordinate successful bond issuance and renewals with responsible underwriting standards.
• Take surety bond requests and employ surety‑approved underwriting authority to provide approvals where appropriate or to request more information when necessary to meet strict underwriting guidelines and to best support the client’s needs.
• Digitally prepare and submit bond paperwork as requested by customers including new submissions, riders, and increases in a timely manner – usually same day.
• Handle underwriter requests for underwriting information on renewals and follow up to completion, employing strong organizational and time‑management skills to ensure that anniversary dates are met.
• Communicate regularly with management and the sales staff to advise them of relevant account information.
• Identify new business opportunities and refer to management and sales staff.
• Pursue a program of professional development.

• Excellent customer service skills to explain and provide our products in a prompt and accurate fashion.
• Bachelor’s degree preferred or equivalent work experience.
• P&C Producer License in domicile state preferred, but not required, at start of employment; will be required within 60 days of employment.
• Strong analytical skills and ability to make decisions, problem solve and think on your feet.
• Proficiency with written and oral communication; ability to provide information in a clear, concise manner with an appropriate level of detail, empathy and professionalism.
• Strong organizational skills to maintain digital files and paperwork in an orderly and accurate manner.
• Ability to build relationships and work as part of a team in a positive and professional manner.
• Experience in standard Microsoft programs (Windows, Outlook, Word, Excel) and strong aptitude for learning proprietary software.
• Ability to function effectively in an office environment and remotely.
• Comfortable working with numbers and percentages.

MRSGM N.A. is open to considering candidates in numerous locations, including New York, NY. The salary range posted below applies to the Company’s New York, NY location. The base salary range anticipated for this position is $55,000 to $80,000. In addition, the Company makes available a variety of benefits to employees, including health insurance coverage, life and disability insurance, 401(k) match, paid holidays, sick time, and paid vacation.

The salary estimate displayed represents the typical salary range for candidates hired in this position in New York, NY. Factors that may be used to determine your actual salary include your specific skills, how many years of experience you have and comparison to other employees already in this role. Most candidates will start in the bottom half of the range.

MRSGM N.A. is the holding company for Roanoke Insurance Group (RIG) and Munich Re Specialty Group Insurance Services (SIS) located throughout 7 locations in the United States and Canada with over 250 employees.

SIS provides insurance to retail and wholesale insurance brokers in North America. Specialty lines include ocean and inland marine, cyber, tech E&O, terrorism, active assailant & political violence.

RIG operates as a specialty insurance broker focused on surety, insurance and related offerings for logistics service providers, customs brokers and companies with supply chains.

• Generous healthcare plans
• Voluntary dental & vision plans
• 401(k) plan
• Flexible spending plans
• Health Savings Accounts (HSA)
• Paid time off
• Paid holidays
• Tuition reimbursement
• Short/long…