Operations Specialist, Processor - Hybrid

Crum & Forster Company Overview

Crum & Forster (C&F), with a proud history dating to 1822, provides specialty and standard commercial lines insurance products through our admitted and surplus lines insurance companies. C&F enjoys a financial strength rating of "A" (Excellent) by AM Best and is proud of our superior customer service platform. Our claims and risk engineering services are recognized as among the best in the industry.

Our most valuable asset is our people: more than 2000 employees in locations throughout the United States. The company is increasingly winning recognition as a great place to work, earning several workplace and wellness awards, including the 2024 Great Place to Work Award for our employee-first focus and our steadfast commitment to diversity, equity and Inclusion.

C&F is part of Fairfax Financial Holdings, a global, billion dollar organization. For more information about Crum & Forster, please visit our website:

Seneca Insurance is a specialty property and casualty insurer, part of Crum & Forster (Fairfax Financial Holdings, Inc.), which takes a creative and disciplined approach to providing profitable insurance solutions. Our most valuable asset is our staff - 300+ employees, and growing, in locations throughout the United States - committed to delivering customized products with superior customer service. For more information about Seneca, please visit our website:

Job Description:

Duties include reviewing documents and compiling data from the insureds’ files to prepare policies, insure correct policy forms and coverages are being applied, review change requests to process endorsements, place generated documents in appropriate location of the insureds’ files, and notate/update policy file documents according to procedure.

What you will do for C&F:

• Process new and renewal policies that have been rated, add regulatory forms, annotate forms when appropriate, and complete required documents to be readied for distribution
• Modify/update existing policies by endorsement to reflect change requests submitted by our underwriters
• Correspond with others in Operations and/or other departments to obtain information or inform on account status or changes
• Examine letters from policyholders or agents, original insurance applications, and other company documents
• Organize and work with detailed office systems
• Review and verify data, such as age, name, address, and policy premium, and other policy specific detail
• Print and or distribute as specified

What you will bring to C&F:

• Proficiency in Microsoft Office applications (Word, Excel, Outlook)
• Solid verbal and written communication skills
• Detail oriented
• Ability to work in a fast paced environment
• Be able to work independently as well as part of a team
• Undergraduate degree and/or 1+ years insurance industry experience preferred
• Will abide by departmental policies and procedures, including authority levels, to comply with C&F's risk management controls

• Competitive compensation package
• Generous 401K employer match
• Employee Stock Purchase plan with employer matching
• Generous Paid Time Off
• Excellent benefits that go beyond health, dental & vision. Our programs are focused on your whole family’s wellness, including your physical, mental and financial wellbeing
• A core C&F tenet is owning your career development, so we provide a wealth of ways for you to keep learning, including tuition reimbursement, industry-related certifications and professional training to keep you progressing on your chosen path
• A dynamic, ambitious, fun and exciting work environment
• We believe you do well by doing good and want to encourage a spirit of social and community responsibility, matching donation program, volunteer opportunities, and an employee-driven corporate giving program that lets you participate and support your community

At C&F you will BELONG

If you require special accommodations, please let us know. We value inclusivity and diversity. We are committed to equal employment opportunity and welcome everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status,…