Director, Claims - Environmental, Products & Life Sciences

Location: New York

* Analyze and provide appropriate direction on coverage, strategic direction and resolution of complex high exposure claims.
* Review and approve reserves and settlements in excess of Examiner's authority.
* Make recommendations regarding reserve changes to Senior Management.
* Develop and execute strategies focused on improving claim quality and delivering customer service.
* Recognize significant potential exposures on claims and prepare appropriate alerts to Senior Management and internal business partners.
* Ensure that team adheres to Fair Claims Practices Regulations and internal claims handling guidelines.
* Assess and evaluate performance of individual Examiners and team as a whole, providing feedback and addressing training needs.
* Prepare and distribute claim reports across all relevant product lines by collecting and summarizing claim data.
* Assist in the preparation of budgets, evaluation of expenses, and assessment of resource needs.
* Foster and encourage strong relationships with internal stakeholders including Underwriting and Actuarial.
* Promote and enhance strong relationships with customers.
* Participate in special projects as requested.
* Travel to other claim offices and conferences as required.
* Assist in training and mentoring of Examiners and Managers in Casualty Claims.
* Support Underwriting by advising on policy language and legal issues related to policy issuance.
* Regularly present to Underwriting and claims teams on topics relating to coverage and developments in the US litigation environment.
* Work with other departments within Markel including Underwriting, Claims Vendor Management, Actuarial, Finance, Risk Management and IT as an official representative from Casualty Claims.
* Minimum of 15 years of claims handling and management experience or equivalent combination of education and experience.
* Deep understanding of insurance claims and legal services landscape, with the ability to build consensus across stakeholders.
* Superior claims technical skills and a strong understanding for product lines being directed.
* Strong understanding of insurance policy types across product lines, with a particular expertise in Casualty wordings and coverage.
* Excellent written and oral communication skills.
* Excellent analytical and problem solving skills.
* Excellent organization and time management skills.
* Ability to deliver outstanding customer service to both internal and external customers.
* Ability to work collaboratively and in a team environment.
* Ability to work autonomously and requiring minimal direction/oversight.
* Ability to take initiative and think strategically and creatively.
* Ability to excel under pressure and in high-intensity situations.
* High Strong desire for continuous improvement.
* Intermediate skills in Microsoft Office products (Excel, Outlook, Power Point, and Word)
The base salary offered for the successful candidate will be based on compensable factors such as job-relevant education, job-relevant experience, training, licensure, demonstrated competencies, geographic location, and other factors.

The salary for the position is $134,500 - $188,100 with a 45% bonus potential.
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* Who we are:

** Markel Group (NYSE – MKL) a fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory and investment operations around the world.
** We’re all about people | We win together | We strive for better
**** We enjoy the everyday | We think further
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* What’s in it for you:

** In keeping with the values of the Markel Style, we strive to support our employees in living their lives to the fullest at home and at work.
* We offer competitive benefit programs that help meet our diverse and changing environment as well as support our employees’ needs at all stages of life.
* All full-time employees have the option to select from multiple health, dental and vision insurance plan options and optional life, disability, and AD&D insurance.
* We also offer a 401(k) with employer match contributions, an Employee Stock Purchase Plan, PTO, corporate holidays and floating holidays, parental leave.

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