Senior Claims Specialist

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Regular or Temporary:

Regular

Language Fluency: English (Required)

1st Shift (United States of America)

Please review the following job description:

Analyzes and processes claims by gathering information and drawing conclusions. Acts as a liaison between insured and insurance carrier to report, track and manage claims process. Provides leadership to all employees within the claims department.

• Supervise a multi-person team ensuring all pertinent information is communicated.
• Evaluate claims, reporting forms and cancellations and initiate necessary corrections to ensure accuracy of dates, coverage, signature, commission, premium, attachments, etc.
• Authenticate all relevant activity on assigned files and makes recommendation for additional activity as appropriate.
• Determine where new loss claims should be reported.
• Manage all claim documentation.
• Use discretion to submit the necessary information and/or correspondence to the Agent or Insurer to process claims appropriately.
• Analyze claim coverage with insurance carriers to ensure claims are paid accurately.
• Assess eligibility status of denied claims.
• Anticipate and meet all customer needs (both internal and external).
• Maintain claims and suspense system ensuring follow-up for receipt of policies, endorsements, inspections reports, correspondence, claims, etc. from outside sources.
• Process all departmental claims in a timely manner according to company policy.
• Facilitate the training of new employees in the department.
• Provide supervision to Claims Assistants.
• Perform other duties as assigned.

• Bachelor's degree with a concentration in business or equivalent work experience
• Three years of Claims handling experience and commercial and multi-line knowledge
• Ability to critically review a claim file for relevant information, accurately access the information and make necessary recommendations
• Ability to make independent decisions following CRC guidelines with minimal or no supervision
• Good organizational, time management, and detail skills
• Extensive knowledge of insurance and CRC processes
• Ability to maintain a high level of tact and professionalism
• Good leadership skills to influence all departmental employees in a positive manner
• Possess strong interpersonal skills
• Strong verbal and written communication skills
• Strong computer and office skills
• Ability to work extended hours when necessary

• Adjusting experience

The annual base salary for this position is $ - $.

At CRC Group, we’re committed to supporting every aspect of teammates' well-being – physical, emotional, financial, social, and professional. Our best-in-class benefits program is designed to care for the whole you, offering a wide range of coverage and support. Eligible full-time teammates enjoy access to medical, dental, vision, life, disability, and AD&D insurance; tax-advantaged savings accounts; and a 401(k) plan with company match.

CRC Group also offers generous paid time off programs, including company holidays, vacation and sick days, new parent leave, and more. Eligible positions may also qualify for restricted stock unitsand/or a deferred compensation plan.

CRC Group supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. CRC Group is a Drug Free Workplace.