Vice President, Product

Job Description

As a Vice President, Product Manager, within the Payment Experiences team, you will be responsible for leading a team that innovates new product offerings and leads the end-to-end product lifecycle. Payment Experiences and Services product group focuses on foundational products and services that enable payment processing across multiple DDA based products and shared customer facing payment experiences such as hubs and entry points.

You will help define and deliver the strategic vision for the modernization of our platforms and deliver leading payment capabilities for customers. This role requires strong collaboration and influencing skills, an agile mindset, and flexibility to adapt to internal and competitive market forces.

• Lead multidisciplinary product teams through all stages of the product lifecycle, from discovery to launch
• Define a strategic product vision and OKRs aligned to overall organizational objectives, and informed by customer feedback and key market/technology trends
• Oversee the team’s execution against the product roadmap, managing timelines and dependencies to ensure delivery of key milestones
• Oversee the product backlog, ensuring alignment with strategic objectives and facilitating effective communication with Tech teams to enable delivery of high‑value features and enhancements.
• Drive product reviews, strategy sessions, and other key cadences with senior leaders to provide visibility into progress, elevate key risks, and drive decisions
• Build strong relationships with stakeholders across the business, including functional partners (Finance, Marketing, Controls), Design, Technology, and Analytics teams
• Collaborate across Product, Design, Technology, and Analytics teams to prioritize the most impactful features for Payments, and to support cross‑line of business product strategy and vision
• Ensure adherence to the firm’s risk, controls, compliance and regulatory requirements
• Lead and develop a diverse, high‑performing team

• 7 years of digital product, financial services, technology, or project management experience.
• Bachelor’s degree required
• Subject matter expertise in technology, payments architecture and digital space
• Proven track record managing scrum backlogs, using agile methodologies, and owning products, including project planning, resource management and requirements management
• Strategic thinker with strong problem‑solving skills, capable of addressing both technical challenges (e.g. system development, platform capabilities) and functional challenges (e.g. business processes, stakeholder requirements)
• Ability to work independently, manage expectations, and communicate effectively across teams and time zones
• Strong written and verbal communication skills with excellent reasoning, organizational and presentation skills
• Experienced in managing product teams, creating inclusive environments, and building productive teams
• Proficient with MS Office tools, JIRA and Confluence

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission‑based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility.

These benefits include comprehensive health care coverage, on‑site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be…